-
February 2024 by Kirill Mnozhinskiy
Got here before they were supposed to be closed. No one was here. Tried calling them all morning to extend the car but no one answered or called back. Now they are saying I have to pay an extra day. And waste my time coming back here. Very bad service!
-
September 2023 by vdautis87
Great service, amazing staff and lots of services offered besides just a rent a car spot! Def check them out!
-
September 2023 by Dena Deevine
Prices have gone up but are still cheaper than other rental places . And they always have a great variety of cars . Good perks and free rentals if you rent frequently like I do.
-
July 2023 by Joseph Ford
These guys are amazing! Rental process is super easy and straightforward. We always renting from here and definitely would back next time we need a car!
-
June 2023 by Derrick Stevens
Very good customer service from the gentleman who rented me the vehicle, to the women who I returned the vehicle too. Everything was in and out, no long waits, just friendly chat from both workers.
-
June 2023 by Jennifer Hand
I cannot thank the staff at this location enough for their kindness, compassion, and courteous service.
-
June 2023 by Denise Garland
Great customer service! Clean car!
-
June 2023 by Kellie Warner
I received exceptional customer service at pickup, and drop-off, which was less than five minutes I might add. Thank you!
-
May 2023 by Kimberly Smith
I rented with Avis when I took a trip to Nashville and was picking up the car at the airport. First issue I had was that they told me over the phone that I could pay with my debit card but then had to pay with my credit card upon check in. Second issue I had was that after checking in the lady told me the keys were in the car and where the car was... it took us forever to find the car rental area in Nashville Airport but when we finally got to our spot... there was no car there! I had to go to guest services which was taking long as well as one person was working. She assigned me a new car that was pretty nice and then we were off to our motel. Returning the car to Knoxville Airport was easy but when I got home they charged me extra money for fuel when we literally stopped at the gas station right down the road from the airport and filled the car to full! So I had to call in and was told I would get a refund this one time because of the fact I had no receipt (my friend paid and trashed it, lesson learned). Regardless, the refund wasn't coming through and had to call in two more times just to get it. Not saying I wouldn't rent from them again but just wanted to share my little dilemmas.
-
May 2023 by Peter VanEmburg
Staff is always warm and friendly, the vehicles in great shape and very clean!
-
April 2023 by Kanson Ming
I love this Avis on the boulevard I’ve been visiting this place and renting cars for the last five or six years always perfect customer service great place to rent from
-
December 2022 by Breana Jazmire
By far the easiest an quickest rental experience I’ve ever had! Adam was super helpful !
-
December 2022 by Harry
Nasty customer service , Lady did not want to help maybe because I'm a out of towner but she was just awful . Do yourself a favor , take your chances anywhere else .
-
November 2022 by Hammad Afridi
Adam was very helpful. This experience has been a taxing one for me and honestly, I had literally signed off of ever renting from Avis again BUT Adam really made me rethink that. He was extremely help and helped me figure out my situation without any hesitation.To whom ever owns this, give Adam my thanks and appreciation
-
August 2022 by Joseph Matusz
The staff at the Avis location on the Roosevelt Blvd. are great. The Honda Hybrid CR-V4 was clean and ran great. It got over 38 miles to the gallon. I would recommend this Avis location to all of my friends and relatives.
