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February 2024 by Michael Fallon
Omg one teller, line is out the door and a lady goes to the counter to deposit a bag of cash. Literally thousands of dollars that all have ti be counted. Hire more people and this sort of thing should need t9 be scheduled for the safety of your employees as well as the others in the bank waiting for more than a half hour to do a simple deposit. Ridiculous. Worst service I've EVER experienced.
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November 2023 by Lie Jim’s
I am very happy with Bank of America’s service. The best service I had with Mr Scott. Helped me when opening a new account. I was greeted by 2 customer service and he was very professional and polite and quickly.
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October 2023 by Jie Lin
Very good service attitude???
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September 2023 by S.M.N. Fahad
Miss Maria was very helpful with our issue.
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March 2023 by Pat Shane
Worst branch I’ve ever been too. I’m considering closing my account.
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March 2023 by Julia Bonk
My boyfriend had some problems with his credit card and Will was really helpful.Thank you so much
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February 2023 by Luke A.
This branch isn't getting the love it deserves! I know haters gonna hate but I came he on a Saturday no less within an hour of closing and everyone that helped me, which was 3 different representatives were all very professional and got everything done that I needed. No attitude, no sass, no closing up early. AND no waiting. They helped me right away. I don't know what else you can ask for your bank.
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November 2022 by Ask Me
THE BEST OF THE BEST. A Great Team of Bankers. They DO NOT treat you as a customer The DO treat you like "Family". This Branch is Led By a Wonderful General Manager He is Very Hands On. He lead's By Example and All of his Staff and Trainee's follow his lead THE WAY BANKING SHOULD BE. BANK OF AMERICA BY 10TH AND CHESTNUT IS THE BEST BANK The city of philadelphia has to offer.
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November 2022 by Wenchao Qian
Smooth experience with stamp service. This is the only BoA financial center open Saturday in Philly.
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August 2022 by MR KINWA
Not bad convenience to withdraw money from atm right in the corner 10st and chestnut st
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August 2022 by Brandon Weiner
Only 1 teller crazy lines that hardly move! Awful service. The actual place is clean but the people are as dirty as can be. If possible use the ATM, go in and get out!
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November 2021 by Darwish Mustafa
they treat me with the out most respect ,and they respond to my needsright away,any isue i have they find a way to get it done , i been with themsince 2014 no problem at all
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August 2021 by perla serrano
staff is so kind and accommodating! i’m originally from california and this was my favorite bank experience
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October 2020 by Rohin Saroya
Best bank in the city. Staff have always been professional. Management has been fantastic every time I come in over the years. Complaints on here are unwarranted. Banks get busy, there will be lines, like anywhere else, life happens.I plan to keep using BofA and even though I live outside the city, I make an effort to come to this branch for my banking because they have quality people.
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September 2020 by Hajer Arriaga
don’t waste your time! terrible customer service! mentioning this cause i saw on another review — esp the Notary guy who can’t seem to understand the current environment we’re in. Ugh.. Left agitated and disappointed. Go somewhere else!!!
