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December 2023 by Gavin Smith
Beware. If you close an account, they may not close it out completely and try to charge you fees. Total scam that feels intentional.
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September 2023 by Lei Grice
Really Great Customer Service. (Especially at this location). But all locations seem to follow the same pattern of how great everyone is when you stop in.I really like the fact that everyone is down to earth and talks with you like a Human to Human.Your just an individual with accounts here.And each time I’ve stopped any locations everyone was really friendly and just nice to work with.Plus because their a super Big Box Bank.There is still a Mom & Pop vibes there.Really enjoy doing business banking with them.
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July 2023 by Anna Stern
Would give -5 if I could. Non-responsive, impossible to deal with branch manager. Bank itself is horrendously old fashioned - some things MUST be done in person. STAY AWAY!
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October 2022 by ADAMANTIUM
Received a fake 100.00 BILL from a Truist branch. What do I do ?
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March 2022 by HYPERTROPHY HOMILETICS
Received a fake 100.00 BILL from a Truist branch. What do I do ?
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December 2021 by christine Doto hughes
the worst customer service they dont care all they care about is money i asked for a manager she said 24 to 48 hrs by then they will take my whole paycheck
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June 2021 by Lamont Twyne
Impeccable customer service with this entire staff at the 1635 Market Street Philadelphia Pa location. The Branch Manager & the Assistant Branch Manager know what it takes for giving extraordinary customer service to their clients/customers this bank help me with understanding how to run my business successful. Thank you so much BB&T Bank professionals.Yours,Business Customer
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May 2021 by Anastasia Pluish
You're temporarily closed, please update your Google hours for the bank, I ran all the way there yesturday...
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May 2019 by Елена ТомаревÑкаÑ
Significant
