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February 2024 by Carley Shifflett
Was there last week for a funeral. Hotel is essentially on Widner University campus, which is safe. Hotel was clean. All staff were very nice and helpful. Raynell was fabulous. She spent time explaining downtown Philly to us and giving us tips on food places/adventures. Ms Jerry was also fabulous! She has breakfast ready every morning! Hot and fresh until 10am. Everything was always stocked and clean! Ms. Jerry was wonderful to talk to while enjoying a latte!You are missing out on the hidden gem & amazing staff, if you don't go!The world needs more sweet people like Raynell & Ms. Jerry! And more Best Western Plus!
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February 2024 by ̇
Great experience, got a king sized bed for $80! Highly recommend.Food & drinks: Has a snack bar and bar in the lobby. Very clean and nice.
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February 2024 by Robert Siwik
*WARNING, - TL:DR stole from room and very gross, trust the other reviews*same price as neighboring hotels so i booked. last few reviews seemed fine. When i got there I read the other reviews. Things being stolen from room, being gross, bed bugs. I worried. Place smelled awful, heavily scent coverage.I had no other options so i stayed. The linens were clean, but yes the room was nasty. Stains, pills, hair, crumbs nothing cleaned except for bed (thank god) and the main drawer top. I did check every inch and did not see signs of bed bugs.Worst of all, house keeping stole from my room. I left around 1040 (checkout at 11) and i went down the elevator. I handed my key and said oh wait, i forgot my coat upstairs. I went back upstairs (only gone 3 minutes? [time to take elevator and turn around] ) and my coat was gone.They insisted it could not be house keeping because if the room wasn't cleaned then they did not go in there. Based on the reviews, i asked them to check with them. Reluctantly they did. I overheard the phone call saying "dont worry it'll be okay" and then 10 minutes later he came out with my coat. I'm glad they at least gave it back when called out. They wasted no time going in there. Never ever would i stay again. For that sort of speed it's systematic and I imagine it happens often.
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January 2024 by Wallace Enterprises LLC
Friendly staff, rooms were great size and it's in a prime location. Can't beat it.
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January 2024 by Marco Guidi
Great price for a hotel that exceeds expectations!
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January 2024 by Yigal Brown
Standard clean Best Western with good breakfast. Relatively close to everything and the service is very friendly.Enough good placed power outlets to have work done.Some guest types I encountered looked a bit out of place, probably placed there by the city on some prigram. No complaints however.Rooms: Good enough to have work done
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January 2024 by Ricardo Cavalcante
Comfortable and well located hotel with reasonable breakfast.
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January 2024 by Anthony Furman
I chose this hotel for the price, but it ended up costing more. Because they don't have parking, it cost me an additional $160 for parking. Then I got to bottles of water, and they changed me $8. I tried for 2 days to get my room turned down for clean towels and sheets. Finally the cleaning lady came and took the dirty towels... did clean anything! Never gave me a clean towel . My room was untouched, with the exception of the dirty towel. I had to go down to the front desk and request towels. Yesterday we I finally saw a manager in the hall to ask about when my room would be clean he chastise me about how busy the cleaning lady was. I didn't get his name, but he had a very strong accent. I will never stay there again.
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January 2024 by Pedro W.
It's always a nice place to stay. Friendly service easily accessible from public transportation. Great places to eat nearby. Rooms are always clean. Just a very clean hotel overall. Great room prices
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January 2024 by Juel A.
It's a basic hotel, Not fancy if that's what you're looking for. It Will do for a quick stay. We only stayed one night here before heading back home. They do not have parking in the structure you need to walk like three blocks down and it's $25 dollars. There is no nice views either just walls outside the windows.
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December 2023 by Remberto Terrazas
VERY FRIENDLY STAFF.CLEAN ROOM.VERY GOOD LOCATION OF THE HOTEL.NICE BREAKFAST.THANK YOU FOR GIVING YOUR ATTENTION.Rooms: COMFORTABLE AND CLEAN.Safety: GOOD, 24 HOURS.Walkability: VERY CLOSE TO THE CITY CENTER, RESTAURANTS, TOURIST CENTERS, ETC.
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December 2023 by Patcharin sa-nguanpholpairoj
I stayed for two days, November 14-16. Everything was good and convenient. Delicious breakfast But swiping a credit card guarantees a room for 100 dollars and currently have not received the refund, without saying when they will receive it. make me worried and sent a message to ask the hotel but still haven't received a refund and haven't received an answer.Food & drinks: ดี
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October 2023 by Mark M.
Horrible and ROACH INFESTED! And the managers refuse to refund or assist in accommodations despite the roaches crawling on my bed.
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October 2023 by Michelle Archer
I would not recommend. Wanted inexpensive hotel in Philly close to The Met. It was a 20 minute walk through the wrong side of town. The hotel lobby was fine and clean. The room was clean. But the hotel has a horrible smell. They would not even k ow if you were smoking because of the odor in the place. It’s the type of hotel that needs to be aired out and the carpets removed. Nothing in the immediate vicinity. But a quick walk to the right side of town. Like they say. You get what you pay for and I paid too much.
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October 2023 by Andrea c
The hotel itself was great. The service was great. The comparative price reflects its location. Trash on the street, needles in the alley and someone under the influence turned around on the street and yelled unintelligibly at us. Once we walked a few blocks away we felt safer.
