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September 2023 by Dave Marshall
My SO has been coming here for years, so when we got engaged, Campbell's was the natural choice for our wedding rings. They didn't disappoint! Throughout the whole process, Rich has been friendly, professional, and super-helpful. He never upsold us, and explained the sourcing in a way that worked for both my SO (who knows loads about jewelry) and a newbie like me. I also appreciate that Campbell is a family business – far better than the big corporate jewelers. Thank you, Rich!
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August 2023 by Dave M.
My SO has been coming here for years, so when we got engaged, Campbell's was the natural choice for our wedding rings. They didn't disappoint! Throughout the whole process, Rich has been friendly, professional, and super-helpful. He never upsold us, and explained the sourcing in a way that worked for both my SO (who knows loads about jewelry) and a newbie like me. I also appreciate that Campbell is a family business - far better than the big corporate jewelers. Thank you, Rich!
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September 2022 by james donald
Would highly recommend! Great family run business, Rich was super helpful and informative when getting a ring last minute. I will definitely be using them from now on.
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August 2022 by Christopher Davies
She said Yes!! I had a First class experience.Rich Campbell is an exceptional Merchant: His Guidance and expertise was above and beyond! I customized to my finite specifications and made a choice between two equally excellent gems ?! Thank You Rich.
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March 2022 by Kathy Buffum
Our family has been purchasing jewelry from Ed and Rich for three generations with very good reason. My first visit to their store was with my college sweetheart and his parents (my future in-laws.) When we married and began our family, we trusted all of our special occasion jewelry purchases from Campbell. The third generation followed in our wise footsteps when our son-in-law purchased our daughter's engagement ring from them. They are professional, trustworthy, patient, knowledgeable, and very fair. Ed and Rich make you feel like family! I highly recommend shopping in their store.
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March 2022 by Tim Egan
I bought our engagement ring and weddings bands from Campbell Jewelers and couldn’t be happier. The rings are beautiful and Rich was very helpful. He worked within my budget and helped me understand differences in diamonds and styles so that we could get the perfect ring. I had a great experience and have recommended Campbell Jewelers to my friends!
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March 2022 by Steve Thomas
Great, consultative experience. Felt like I learned a lot about diamonds and was able to make a good, educated decision on what to go with. Shopped rate with another jeweler or two and found pricing to be more then competitive. Ring came out great. Will be a repeat customer.
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March 2022 by Traci Lovelace
A friend of mine told me about Campbell Jewelers many years ago. We both lived in Richmond, VA at the time, but she and her husband had a relationship with the business that went back years and continued to her death. When my husband and I were getting married, we had Rich make my engagement ring. It was a custom piece and absolutely stunning. He also made my wedding band to compliment the engagement ring. He sent me wax molds via Fedex to ensure that the size was correct and the design what I wanted. Rich is easy to talk to, extremely knowledgeable in his field, and having had less than stellar experiences with other jewelers, he has earned my business for life. I don't buy a lot of jewelry, but what I buy will be from Campbell Jewelers.
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March 2022 by Zachary Pitts
Rich is professional and incredibly helpful !
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July 2021 by Erica S.
My engagement ring and wedding band were made by Campbell Jewelers and I recently stopped by for what I thought was a missing micro pave diamond on my engagement ring. Turns out, it was just pretty dirty :-) My ring was returned to me sparkling. This is a great jeweler all around...friendly, honest and beautifully made jewelry.
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June 2021 by Jason D.
I came to Campbell Jewelers after looking for a jeweler who could do custom work for me, and create 2 rings from stones that had been passed down throughout my family. I cannot speak highly enough of Rich and all that he did. He brought my ideas to life, and worked with me through each step of the process - sending me pics of the designs, talking through the carat weight of other stones I was adding to the rings, and the finishes of each ring (smooth/brushed/etc.). He worked within my budget and the finished products far exceeded my expectations. His craftmanship and attention to detail are something that you just don't easily find today in a jeweler. I would recommend Rich and the entire staff at Campbell to anyone looking for a jeweler who cares.
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May 2021 by Carol L.
Came in to get a replacement chain for a beloved necklace, thought I had a clever solution. I learned that what I was trying to do was not the right thing, got the proper replacement chain at a very reasonable price and very quickly. My necklace looks like new. Very impressed!
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February 2021 by Sam Mattiola
I'm not one to typically post reviews but in this case it is well deserved. Rich was fantastic to work with from the very beginning. He never once pressured me to buy and was always informative and looking to help me make sure I understood the many nuances of an engagement ring. Once we had a good idea of what I wanted, he obtained 5 diamonds that were very similar to what I wanted but each with unique pros/cons to help me determine what I wanted vs. what I needed and was patient with me the whole time. The ring came out better than I had ever expected and the final price was lower than what he initially told me. I will absolutely go back and would recommend to anyone who is in the market for jewelry.
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May 2020 by Joe Libetti
Best jewelry store anywhere. Great jewelry for the best price. Been going there for 40 years. Have people transfer to my location from all over the country. We take them to Ed's and they can't believe the jewelry and the prices. Generations of family shop there.
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September 2019 by Matthew Slingerland
Highly reccomended! Couldn't have asked for a better experience. Rich was great to work with. Some of the best customer service and care I've ever experienced.
