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Open 24 hours
1 Arrivals Rd, Philadelphia
Car Rental
“Outstanding service from start to finish. The young lady who assisted me upon arrival was kind, patient, and very helpful, even though I did not have a booking. She made the process smooth and stress-free.
The team was just as pleasant during departure. I also appreciate the young man who made sure I received my receipt he was professional and attentive.
Overall, a great experience with excellent customer service.
Thank you all ❤️”
Open 24 hours
1 Arrivals Rd, Philadelphia
Car Rental
“I travel a lot and I use National Car Rental in every state I fly to. I am often at the PHL airport location as it is near to my corporate office. The staff is generally friendly and I have a smooth experience choosing a car and exiting the facility. This time around, every car I chose from the Emerald aisle was filthy inside and out. I am not sure why the cars had not been washed, but that was my only pet peeve. I found a car that was semi-clean on the inside, chose it, and it ended up being a plesant experience. I just prefer both interior and exterior to be cleaned.”
“I had an excellent experience with Payless Car Rental, and I especially want to give a shoutout to Cornell for going above and beyond. From start to finish, the process was smooth, efficient, and stress-free. Cornell was professional, friendly, and incredibly helpful, making sure all my questions were answered and that I felt completely comfortable with my rental. The customer service truly made the difference, and I would highly recommend Payless to anyone looking for a reliable and hassle-free car rental experience.”
7:00 AM - 8:00 PM
1 Scott Way, Philadelphia
Car Rental
“mulu saved the day!!! I needed help because I just got a flat tire. She allowed me to pull over so i could call for help..great customer service in my opinion. ”
“We walked into the Enterprise on Washington Ave. in Philadelphia at 12:57 pm, on a Saturday 1/31 when they close at 1:00 pm ! Three minutes before they close for the day. All this and WITHOUT a reservation! They were sooo nice and accommodating. They had us out of there and on our way in no time. Cannot say enough of how great the customer service was. We will now only rent with Enterprise because of this experience. And they were equally as nice when we returned the vehicle on 2/4.”
“Jonah Frankel provided excellent service—professional, friendly, and efficient throughout the entire process. He made everything smooth and stress-free, answered all questions clearly, and went above and beyond to help. Truly appreciate his support and would highly recommend him!”
“I owe Ivan this review since I was not able to rate my experience on the Turo platform due to time constraints.
We arrived from the Southern tip of Florida to PA not knowing what to expect. To be treated with such kindness is priceless, we rented a very nice Toyota Prius - an absolute fuel saver for all the driving we did in the surrounding counties for the two months that we were working there. - Any concerns we addressed to Ivan would leave us comforted knowimg that he had our back & wasn't out to rip us off. It made our stay just so much more manageable as we were dealing with our own challenges that arose but nothing major.
I would absolutely rent again from Ivan, no doubt about it. Thank you Ivan for going above & beyond our expectations.
GOD BLESS YOUR BUSINESS,
WIISH YOU THE BEST OF SUCCESS!!!!”
“Where do I start, from start to finish these employees go over and beyond to accommodate you. One employee stood out and is a rising star at this location his name is Ronnie when I say he exceeded our expectations This location in my opinion is the best, thank you guys”
“Excellent experience all around! Desk staff was polite and quick. Car was in wonderful condition. Bus drivers from airport were top notch! Tobias was amazingly friendly and made our ride on the shuttle back to the airport one to remember - we travel a lot and your staff is great!”
“This place took care of me and my Buick after a dude hit my parked car and destroyed its mirror. They kept me informed about my side mirror and when one order for it got lost in the mail found and ordered another promote. They also made connecting to the rental car services super easy! Thank you for dealing with my bad luck of a car situation!!”
7:30AM - 6PM
36 S 19th St, Philadelphia
Car Rental
“Incredibly helpful, kind, and efficient staff! The branch manager helped me find an AWD car on the day after the blizzard. I was in and out with a car in under 15 min after hours of being on the phone / trying to check on my reservation at other places (Hertz).
Ronni was the best!”
“It is always a pleasure doing business at the N Broad Street office. I use them often and am never disappointed. Their professionalism and compassion is evident throughout the entire rental process.”
“It’s a nice spot, very convenient. I would give a 5 star review, but my pickup was delayed 45 minutes causing me to be late. I didn’t get my vehicle I reserved either, and got a last minute change. I still give this 4 stars because the young woman at the front was extremely kind. She apologized for the inconvenience and even remembered to ask about the event I reserved the car for. Her kindness and effectiveness helped keep this at 4 stars. I don’t have her name, but she was tall with amazing curls. Will definitely still rent from here again.”
“This location is the best. I literally had to be in a rental for over 30 days and they were there to ease my mind. Cayla (Kayla) Im sorry for jacking the spelling of your name up. Thank you!! I really appreciate you. You were very professional, understanding, and funny!”
“The Customer Service guys that work at the cottman St. Location are awesome people. I was having a really bad day and they new and helped me in every way they could and they did. U are great.”
“Enterprise has the best Customer service representative. I had the best experience this weekend with Ken in Philly. My SUV was ready for Pickup, and clean. He was supper Friendly. Definitely going back to rent again. Thanks Enterprise”
“Great service and upfront. I forgot the girl who was working at the front desk, but she was amazing. Also, thank you for providing service to the caliber on Byberry Rd”
“Thank you so much Gaddy, and Vadir for making a horrible situation better by your wonderful personality, knowledgeability, and patience. One of the cars had issues with the AC and you replaced vehicle with no hassle.”
“If I could give them 10 stars, I would. The team here is AMAZING, especially Holly and Anaya. They provided a kind of customer service that is rarely seen these days… Holly went above and beyond to help me with my rental. I will definitely be rented from this location from now on.”
“Awesome customer service and amazing collection vehicles to choose to rent.
I was pleased with my experience at this location. The vehicle they had available for me was fantastic due to being AWD. Driving this time of year can be tricky. I didn't need it because it didn't snow;nevertheless, the vehicle was equipped just in case.”
“I rented a car yesterday and had an excellent experience thanks to Adam. From the moment I walked in, he was professional, respectful, and genuinely helpful. He made the whole process smooth and stress-free, answered all my questions, and made sure I was taken care of.
Thanks,
Virginia see you soon”
“Enterprise place located on front and spring garden I recommend people to go there the cars are clean great sale smoothing ride, nice cars better than other places all the staff there is very nice and polite yes this is the spot. In fact you can purchase their vehicles finance or pay full it's cheaper. So go purchase your cars at Enterprise when y'all get y'all income tax cars last long and they're new up-to-date in fact I am purchasing me one”
“I rented a car in Center City Philadelphia and I had the best experience with the in person staff and customer service over the phone. I will definitely rent from them again.”
“Excellent experience at SIXT! Everyone was very helpful and friendly. Aynde who checked us in was very efficient with a great attitude. Lamont greeted us in our car upon our return and made that process super easy. Both our drivers to/from the airport on the 12th and 13th were exceptional. SIXT has a winning team!”
“Ive never had a problem with renting a car from here I haven't been in a while but there use to be a very nice young lady that worked alone and she was efficient I hope she is still there”
“Excellent staff and excellent job done !!! I love what work they did to my help !! I trust them with my car for over 30 years!! Best auto body shop around !!! highly recommend them for anyone needing work !! I love them all !! I love charlotte and Len !! They will both will take care of you as your family !!! the best ever !!! is”
“Great place to shop for used part , excellent service , I called them and they worked with me to find the appropriate part for my car within my budget. Thank you guys !”
“Pick up and drop off at the Sheraton location and pick up in Columbia Maryland went very smoothly. Tiffany was very professional and helpful. The cars were clean and I had zero issues ! I’m really grateful for this location in downtown Philly.”
“My sister and I have used this location every time we need to rent a car. We have a medical situation and the ladies here make everything so easy and convenient for us to get a car with no stress or worry. I would recommend them to everyone. They are funny, knowledgeable and truly personable. I appreciate them and how easy they make renting a car happen.”
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“The staff at Alamo are always friendly and helpful even at 2AM. We bypass the sesk and go straight to our rental. It’s a breeze getting on our way, even after a red eye.
Returning is also super easy.
And, I’ve yet to find a better deal. We will always use Alamo when visiting Philadelphia.”