Centra Associates is a property management company overseeing apartments in Philadelphia, primarily near Rittenhouse Square and Center City. Reviews consistently describe it as a very reasonable and responsive management company. Tenants highlight timely communication and quick resolution of maintenance requests, often within 24 hours. Common issues addressed promptly include clogged drains, pest treatments for cockroaches or mice, malfunctioning air conditioning, and safety repairs. The apartments are noted for being in great, desirable neighborhoods, offering huge spaces and good storage, including bike space, for the price point. Many units include most utilities, excluding only electricity and wifi. The buildings are acknowledged as old, which comes with expected issues like difficult water temperature control or occasional pests, but management is praised for addressing concerns swiftly. The maintenance staff is repeatedly mentioned as being incredibly nice and professional. While experiences are largely positive, some tenants noted challenges. These can include high upfront costs with security deposit and last month's rent, occasional package delivery issues due to limited courier access, and the inherent quirks of older buildings. However, the overall sentiment is extremely favorable, with multiple tenants stating it was the best landlord they've had, that they felt spoiled, and that they would gladly rent from Centra Associates again. The company is commended for its integrity, flexibility, and for providing an excellent living environment.
Great management company! The maintenance staff is very attentive, friendly, and professional. Service tickets are also addressed very quickly. Beautiful and unique rental properties that are hard to come by in the Philly area!
February 2022
This company has really wowed me from our first interactions setting up a time to tour properties, to actually going to look at their beautiful propteries, to now with their great communication skills.
July 2020
Good house or apartment and apartment rental company.And fast and effective maintenance. attend to one as if it were family
