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November 2019 by Shaun Nipples
I hired Chester County to move my family and I from an apartment to our first home and I was blown away at their prices, punctuality and high quality professionalism. When the opportunity presented itself to hire them again I jumped at the chance, and hired them to move a piano we had purchased for our home. I am forever grateful to have been afforded the opportunity of doing business with them, and I will always have them in my families contacts list.
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November 2019 by Ciara Epps
My experience was great! They mover knew what they were doing. They disassembled and reassembled what ever needed to be without putting a scratch on anything. They were on time and polite. I would definitely move with them again!!!
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November 2019 by Rhonda Richardson
I’ve had many people move me but this company has done the best job thus far and I definitely recommend them. They were here on time and finish on time. They moved my business for me and I have a lot of special and expensive items and they didn’t scratch, dent or break any of them. I had a 3 man crew and they were all polite. They put all my items where I wanted them and that was another major thing for me (not having to do much once the movers were done). I am truly satisfied with their services!!
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November 2019 by Julia Anthony
One star is too high a rating, but I don’t know if a zero star rating is possible on Google. They rarely answered their phone or emails, and the times they did respond they were rude. Late to moving appointment, and damaged multiple pieces of furniture and door frames. Failed to file our insurance claim which we provided. We fed the movers lunch; they left all of their trash on the sidewalk and in the road. Movers also hit on us, and smoked in the truck containing our furniture so everything smelled upon being brought into our new home. Really, just choose anyone else.
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November 2019 by E M (Liz)
I hired them to do a move in August of 2019. They were honest, professional and made sure all my furniture was wrapped, packed and then taken to Trenton and put on the 3rd floor of a row home without going over the time estimate. Very professional and I would absolutely hire them again.
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November 2018 by Colleen L.
August, 2018: They subcontract their jobs to a Philadelphia moving company with terrible reviews (starts with a "M" and is a type of apple). This third party mistakenly sent me a contract intended for Chester County movers about the M company being the ones to actually do my move.When I asked 2 x via email and left three phone messages asking what this was about, I got no reply whatsoever.Only when I said I wanted a refund of my $100 deposit (which I lost) did I hear from Jessica who was snarky & threatened that the call was being recorded. Read all of the reviews here - take heed.
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November 2018 by Matt Gardner
Move was set for a Saturday at 5 p.m., got a call at 4:30 saying they would be delayed and then got a call at 7:30 p.m. saying that they would not be done until at least 9 and needed to push it to Sunday. Agreed on Sunday at 9 a.m. didn't show up until 10:30 a.m.I had already taken my clothes, bedding, toiletries along with my dog and all of his stuff as well to the new house. The only thing we needed moved was our bedroom sets, couches, etc. So I had to drive back to the house get the dog, the bedding, etc. and drive back for the night. Also had to cancel my plans for Sunday which has turn put me behind for the entire week. On top of that, they had the nerve to charge me because they went an hour over there four hour estimate on Sunday.I did not receive one follow up call, no email, absolutely nothing from management to acknowledge this or correct it. Not the type to write a negative review, I usually just move on when I receive poor service but this left a bad taste in my mouth. Will not be using them again and I would be sure you're the first move of the day if you want any chance for them to stay on schedule.
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November 2018 by B Martin
Highly recommended! I hired them at the last minute when my other moving company canceled and they really got the job done. Affordable, reliable, and an overall LIFESAVER! I will surely be sending business your way.
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November 2018 by Danielle Coleman
My son was moving to College, Mansfield Field University. it was at the last minute. Best decision to date. The gentleman arrived early and were prepared. They had a time frame to work with it and it took place exactly as planned. The workers were kind and courtesy. I have them on my speed-dial for the summer bralke
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November 2018 by Kijon James
I would highly Recommend. Helped me and my family move our belongings from Philly to D.C. Movers were proffesional, prompt and punctual. Prices were also reasonable and affordable.
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November 2018 by K Williams
This company was highly recommended to me by a coworker, I was a little apprehensive due to previous reviews, however my coworker reassured me they were great.This place was FANTASTIC. I rarely review, but I feel they deserve it. And before people say it, I am NOT affiliated with this company, I just figured they needed a good review for their great job! My husband was there the day of the move and he said he was very impressed. They were very efficient, respectful of our items and got the job done fast and properly. My husband has no problem calling people/companies out on their issues, but he had nothing but praise for them. Even hand wrote a great review. There were a few times I needed to contact the company prior to the move and they got back to me within 1-2 business days and helped me with every silly question I had. The people in the office even went out of their way to contact me about something on the contact.I was so worried about getting movers after hearing horror stories, but these guys were GREAT!! I would definitely recommend them again and again. If they can please my husband and I, they deserve the 5 stars!!! Keep up the great work folks!!
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November 2018 by John Sweatman
I don't even know where to begin. Our pick up was over an hour late. The dispatcher continued to lie to us and hung up on my wife. When the workers showed, they did a decent job packing our furniture and boxes, but then forgot a critical component to our bed. I had to drive back to the original location to retrieve it and they charged me extra for the time it took. They damaged our bed but never offered paperwork to fill out so my complaint afterwards was denied and now any effort to call them goes unanswered. I wasn't even asking for much back except the repair of our mattress and an hour refund for the time I retrieved the forgotten part, while their crew sat around and feasted on pizza. I have left messages every day for weeks and they won't call back. No one there will direct me to the owner. They seem to avoid mentioning his name. I think they operate from separate locations to avoid angry customers. I hope that everyone who plans to use their services reads this review and goes elsewhere.Regarding the post below that this was four years ago. I had such a bad experience that I swore at the time I would repost this every chance I could. In the weeks after my move, everyone I spoke with from this company would not allow me to come in and speak with anyone in charge. I went to the address and found just a door leading to a 5' room, attached to the side of a building. There is nothing false about my experience. Before you hire this company, ask to meet someone in person. If that has changed and there is new ownership, I will happily pull down my post. Otherwise, buyer beware.
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November 2018 by Rhielle Antoinette
I would highly recommend! The movers and staff were very professional and the transition was very smooth. The communication and service was above and beyond and they made me feel like I was a top priority! The move was speedy. None of my items were damaged or broken. I will definitely be moving with them in the future. Wonderful company, you can tell the staff really love what they do. Thanks guys!
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November 2018 by Lenora
I moved with this Company and I must say the experience with excellent. My move was a last minute move because another company did not commit to the price nor time frame that they were suppose to move me in. I was in a panic to say the least. However when I contacted Chester County Moving and Storage, the young lady i spoke with was very friendly and obliged me with all my needs. I had to leave this review because i was stuck in a bind and they really came through .
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November 2018 by Seth Heiland
Overall, great move. The "crew" that we had were 4 young men that worked very well together. They were polite, very careful with our furniture and easy going. Only reason not giving 5 stars was they were about 1/2 hour late, but that was the only negative of the day.
