Citizens Bank provides a warm, friendly, and inviting atmosphere at its South Street branch. The staff is amazing, efficient, and always helpful and welcoming, making customers feel like family. They are skilled at resolving issues quickly and thoroughly explaining account procedures. The branch features a comfortable, clean space with a living-room setup for conversations and secure 24-hour ATM access. It is a convenient location on South Street, close to parking and local stores. Customers report positive experiences where staff assists patiently and kindly from start to finish, ensuring they understand all offers and account details. The bankers are informative and helpful, leading some to travel specifically to this branch for service. Citizens offers many ways to bank, including numerous branches, ATMs, and an award-winning mobile app. They assist with major financial questions about buying a house, saving, or managing debt, aiming to help every customer bank better.
Megan ( I hope I spelled name right) was very friendly and is good at her job. The staff there is also very nice. They work as a team.
November 2024
Both of the managers at this branch are very kind and professional. I want to thank Carlos for all that he does at this branch and his eagerness to assist customers efficiently.
June 2024
Staff was able to resolve an issue with my debit card very efficiently and quickly. The bank representative also offered options that helped in the management of our accounts. The staff is always friendly, helpful and welcoming. We’re happy to have chosen this branch for our banking needs.
