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November 2023 by Jj M.
While I have to admit all banks are crap, this one kind of takes the cake. The tellers are slow. It almost seems like they're doing it on purpose. The managers or whatever they are sitting in the little cubby holes are busy laughing and hooting. It's just a shitty bank.
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August 2023 by Ernest Hicks
It was good
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July 2023 by R G
Every time I call for a question about something this Spanish women pick up the phone and is very nasty and unprofessional smh
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March 2023 by Lidya Henryca
Isata help me a lot for making accout, thanks!
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February 2023 by Mix It Deb!
Poor customer service. If you dont want to give a good customer service, dont be one. Shame on you
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December 2022 by Kevin Mogee
This is the worst bank ever. Every single employee is incompetent. If I could give negative stars, I would.
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February 2022 by Marlo Thomas
All I ask for was to exchange my bills in and the staff there was telling me we cant do exchange for you with a nasty attitude, because I'm not a citizens Bank customer and she called the guard on me to have me removed from the place I won't never do my business at this bank again I will go somewhere else who can treat there non customer with respect.
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December 2021 by Solaris P.
The worst experience of my life. I had money stolen out of my account using fake checks, and was told by Citizens Bank in person and over the phone that I should just accept it, that I should stop using checks because they are not secure, and the best part was the individual who assisted me failed to put a hold on the account that had been hacked, which caused the second incident to occur along with fees. Then, Citizens accidently put a hold on the new account they opened by mistake, which caused me to unable to receive any deposits. The fees were not my fault - but the fault of Citizens...One supervisor was decent - and stated that no additional fees would be applied while they fixed the mistakes... then they applied fees regardless and told it was my problem. What a terrible place - doesn't hold to their word. Don't trust them.
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December 2021 by Guwapo
Friendly and professional bank tellers. Knowledgeable and helpful Customer Service agents.
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November 2020 by daniel ricci
No problems everything was taken care of.
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January 2020 by Corey Nisbet
Great experience here today. Teller was friendly and everything went smoothly and quickly.
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August 2019 by Andrew Casper
Wonderful ballpark, nice and clean-cut concourses + plenty of unique bars, sweet bullpen views, and overall great sightlines throughout... similar style to many other new-ish parks (Mets, Nats, etc)
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July 2019 by T O
Have always been very helpful to me.
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May 2019 by J D
There’s that teller lady name KARLA treats people bad, and she always depressed
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April 2019 by Fair Critic
3 teller's. Fast service very friendly. Paid credit card bill. No checking or savings accounts with them though.