Citizens is a bank with staff described as nice, amazing, and very helpful. Employees provide great assistance to customers, including those who are new to banking. They help with account issues, disputes, and advice on managing money. Staff members are known to go above and beyond, offering significant support during stressful situations. The overall experience for customers is nothing less than amazing, making the bank a positive asset. While fees can occur, the consistent kindness and dedicated service are highlighted.
It's just a bank but they were really nice to me. I did get charged that overdraft for 35 bucks buts it's ok. I am a poor man so it extra sucks but they are always nice
August 2024
Peter Melandez went above and beyond to help me though an issue that came about while closing on a house. He even offered to drive me to the airport so I wouldn't miss my flight!
September 2022
Peter is awesome, very helpful! I would recommend this branch to everyone
