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September 2023 by Leonore Porter
Machine gave me no money and no receipt and then shut down. Finally spit my card out. Reported to customer service immediately, bank was closed. Money was debited from my account. Been fighting since August 8th. Asked them to pull the cameras, they said that they don’t do that. Asked could I see the cameras on the day it happened, said I couldn’t because it was a privacy matter. Asked when the atm was pulled was it over or under and still no answer. I still have yet to get my money back. Need to go higher because I’m being given the run around. I have been a customer at this branch for over 25 years and this is absurd. Manager acts like she is helping but really just tries to pacify you. The ATM in particular has a “problem” every week.
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September 2023 by Rudi Wijaya
never go to this bank,take you buisnis somewhere eles,the manager carla,she is raisce,and not professional,and very rude,hope this review the corperated can see it.
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September 2023 by bryan castillo
Worst experience with a banker we had my ID and said she couldn't verify me just because I'm Hispanic she even suggested it was a fake and was rude,First time having a racist situation
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March 2022 by Mary Browne
Quick service.
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August 2021 by Hoang Oanh Pham
Staff was so mean. He aksed everyone in the waiting area what they need, tried to sorry them for the slow, BUT did not say anything to me. Is that because I'm Asian? We have been their customer for 6 years. Now I think about quit this bank and go for Wells Fargo.
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February 2021 by lanamonroe adams
Very alert to customers. Very informative to those who are choosing to use banks again. I feel comfortable putting my money in the bank now because of citizens. Thank you❤️
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February 2021 by Charles hennigan
Very good sea food I highly recommend it to everyone.
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December 2020 by Lugene Prince
Great customer service
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October 2020 by TERESA WHITE
The bank manager was rude. She was very unprofessional. She needs a refresher course in customer service .
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September 2020 by Brandon Williams
Terrible experience with funds being available in a professional and timely fashion, my funds are being withheld for a entire week. The branch manger Regina was terrible, horrible customer service I ever received in my entire banking experience. Employees looked at me suspiciously and gave me the feeling my business was not wanted and my funds are not legitimate. Never bank at this location or Citizens Bank you been warned !!!!!
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January 2020 by Nicky Pena
Cordelia is the best ! Great customer service ? very knowledgeable !
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July 2019 by Ryan Krebs
Worst banking experience ever! Man behind desk had me waiting 15 minutes while he continued to make phone calls. Needless to say,. He lost my business.
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May 2019 by affle tee
It's normally packed at the beginning of the month and end of the month.
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March 2019 by Albert White
Cause I can use any citizens Bank for what ever need.
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August 2018 by Roshetta Baldwin
New to this bank but so far so goodðŸ‘
