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March 2024 by Boss Lady
I agree the customer service in this bank is rude there are 2 foreign girls.They are very rude and ignorant to the customers. Roll their eyes and everything look like they don't wanna wait on you. They always give me a problem every time I am there I never had a problem with the girl that was pregnant or the other girls that were there. They definitely have bad attitudes. Plus You will be waiting in line with those 2 forever. I'd rather take a chance of getting robbed outside at the atm then deal with these girls. It really Makes me want to switch my bank from citizen bank to another bank.
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March 2024 by zizo star
Thanks to google for letting people shares their opinion and experience… I can’t describe this branch it’s horrible wasting people time
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August 2023 by elsie li
Customer service in this branch sucks. The two teller women were so rude and unprofessional , they don't want you to do the business in there. Never going there again
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December 2022 by Lisa Veigle
They are ok the only thing I do not like about this bank it's automatic calls and if anyone has your debit card and ss number they can clean you out. So I changes banks
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August 2022 by Kathleen Valente
The the entrance to the bank itself is on the corner of Frankford and Teasdale. My GPS guided me into it very easily.
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May 2022 by James Francis
Good service. Really nice branch. Clean.. I like going to this bank.
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May 2022 by Ellen B
Efficient and friendly employees
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April 2022 by Robert Zanol
Great customer service which is what matters to me. I can have a checking and savings accounts at any bank, but it is the oeople skills that determine where i bank.
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April 2022 by Colin Lucas
Went into the bank to close an account that I had with my parent that passed away. . Waited in line for around 40 minutes, to speak to the representative. When I spoke to said representative, they told me that I needed to be 21 to close an account or bring my other guardian. Henceforth being 19 I was not able to do so. I then brought my other guardian to the bank for them to tell me that I needed to go through the legal department first. He told me there was nothing he could do, and that he wasn't expecting me to bring a parent on the same day. This has been a total waste of my time, and I am very frustrated with your team for not being clear.
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February 2022 by Brian DiCesare
If I could give negative stars I would. Absolutely the worst branch I’ve ever been to
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February 2022 by Niccole Burch
please get the outside atm fixed won't take cash and really needed to get money in my bank this morning
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January 2022 by Coles
please get the outside atm fixed won't take cash and really needed to get money in my bank this morning
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December 2020 by Queen Legitimate
Much better than the one on Robbins and Frankford!
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December 2020 by Robert Dunphy
I was in and out at the one one Frankford Ave, Robbins Avenue is a nightmare
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November 2020 by Gary S
Horrible.Went there, wouldn't let me in door,Ignorant manager,this is America, not a 3rd world country.I was mad, let down and,embarrassed the,way this citizens treated me,a loyal customer for 3 yrs.The manager woman was completely unprofessional.Look at the reviews on here.Everyone says same thing.Citizens don't care.