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February 2024 by Steve
staff is always nice and super helpful!
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February 2024 by Jon Morris
Very helpful staff
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February 2024 by J P.
I'll be a forever customer here. They are so knowledgeable and helpful if you have any questions about plants. I brought my 5 foot tall tree into the store to get tips on how to care for it. All of the workers were so supportive and educational. I don't know much about plants and they helped me understand how to care for my plants and get started with other plants. They have a great selection of plants.
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January 2024 by Anita Wieck
City Planter is fantastic. Even after moving to the suburbs (basically 15 miles away), I come into City Planter to get my plants because the plants are well-maintained, the staff is knowledgeable, and the store is always well-stocked and organized. I'm totally loyal to this store.
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December 2023 by Gladys Regalado
I bought some organic soil a few weeks ago. I was trying to figure out my I was seeing gnats around the house. Today I went to add more soil to my plant and the bag was filled with gnats. I’ve tried calling and no one answers. Never again.
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December 2023 by Greg Myer
Great neighborhood shop. Always helpful. Good selection
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December 2023 by David P.
This plant shop stands out for its extensive variety of plants and the expertise of its staff in plant care. The diverse selection, ranging from lush indoor greens to exotic succulents, caters to every plant enthusiast's taste and skill level. The knowledgeable employees enhance the experience by providing valuable insights on care, offering guidance on suitable environments, and even sharing tips for plant enthusiasts of all levels. The inviting atmosphere, combined with the abundance of greenery, makes this shop a haven for both seasoned plant aficionados and those exploring the world of indoor gardening.
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September 2023 by Issa M.
First time here. Looking to make my home a jungle. They had Great selection of exotic plants. Big and Small. Decent Pricing. Upon entering was not greeted or asked if I needed help. Circled the empty store for almost an hour without acknowledgment while the employees talked amongst themselves. Asked for help with gnat products and employee sitting at register did not want to direct me to the products they had. Checkout was brief , no thank you . Just bagged up and handed me my bag. Thought I found my new plant shop but I don't know if I want to return with that service.
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August 2023 by The Tribe
Not one greeting, no offer to assist, and when I asked a question the young lady walked by me while answering the question. If you are running a business, and your bottom line is dependent upon the people who walk through your doors, you might want to stop what you are doing and pay attention to your customers. Before I left, I decided to check out the plants they had lined up outside. One of their attendants saw me and said something along the lines of "watch outside", as if I was going to steal from them. Before I posted this review, I read other reviews to make sure I didn't misread what occurred. It appears that if you are Black or Brown, you will not have a good experience in this store. I am Black and that was my experience. If they keep this up, they will be out of business by the end of the year.
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July 2023 by N A
I stopped by on Sunday, 07-02-23 for two reasons. The reviews were good, and I needed a good plant to give a loved one as a gift.I can't remember the names of the young lady & the young man who assisted me, but they were great! Once I explained what I was looking for, they gave excellent suggestions. Aside from helping me find the perfect plant, they offered to gift wrap it for me. I went with the plant pictured, and Grandma loved it. She was excited about repotting it. There was a great selection and variety of plants. I'd definitely return to get plants for myself the next time I'm in the city.
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May 2023 by Sash M
The plants are healthy, beautiful and well taken care of. The customer service on the other hand, extremely POOR. No greeting, seems like they are bothered when you ask for help.
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May 2023 by Holly O.
I really love the physical store. But as a plant novice, I need assistance. Not only did none of the three employees working offer to help at all, they didn't even acknowledge my presence. What's the point of paying three people to stand at your front counter and gossip (to be fair, one of them was watering plants)? Disappointed because this could be an awesome store if they had even semi-attentive employees.
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April 2023 by C Lee
Super cute shop with helpful employees. They had a great selection of both rare and non-rare plants. I appreciated that the plants were reasonably priced, and that the workers were so knowledgeable. They even repotted my plants for me because I also purchased a few pots. Overall a wonderful experience and afternoon well spent. I will be back!
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February 2023 by Jamison P.
They are always helpful and knowledgeable. I never feel talked down to, even though I know nothing about plants, and they always point me in the right direction. 10/10
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December 2022 by Vincent Kemery
Lovely selection at a reasonable price. They had some beautiful cacti! The optunia i bought is healthy and going strong