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February 2024 by Leah
Great prices on used records in solid conditions, and you can listen to the records before you buy!
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February 2024 by Tyrone Patterson
He did good work on my speaker
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February 2024 by Kaheem Thomas
Great music selection.
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February 2024 by Michael DeVose
I won't be using them again. Took a bass guitar amp there for repair that I absolute knew was malfunctioning only to be told no repair was needed. He didnt charge me anything other than the diagnostic fee but when I went to pick it up I asked him to plug it in to confirm it was working and he (tech) wasnt willing to do so.That didn't give me any confidence. Unsatisfactory customer service.
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January 2024 by Phoenix V.
I really don't like doing this, but sometimes it has to happen. My experience here was not good. I live in west Philly and as a collector of all things vtg 1950's, I was excited to take a new (to me) 1950's record player to the record shop to inquire about repairs. The person I purchased from told me it needed a new needle. Whether or not that's true I'll never know. The associate who helped me the day I dropped the player off was not the issue. They took a look at it, told me I needed to pay $20 for labor, and said they'd call me when they had a chance to look it over. I told the employee that I'd be willing to pay upwards of $150 to have it working because it was in really great shape cosmetically, and I WAS thrilled to have found it and bought it. It was beautiful..Money was not an issue, because this thing meant something to me. I was very vocal about this when I dropped it off. 2-3 weeks went by and I got a call. The person I spoke to was not the same person I handed the player over to. They told me that it was too complicated to fix and "not worth their time and effort." I Found that comment to be a dismissive, but whatever, they don't want to do it, that's fine, I wasn't mad. I told the person over the phone that I would be by to pick it up. Conversation ended. That week I stopped by the record shop to get it, and the person I spoke to on the phone was there. I know this because he told me he threw it away. The entire time we are having this exchange, he doesn't once look up from whatever it is he was reading or writing or whatever, all I knew in that moment was that a complete stranger was informing me that he had trashed my property, in a " I give zero fucks," kinda way. No eye contact, and no apology. It's like I was bothering him when I asked why they would do something like this after I told them I was coming to pick it up. His response was "that's not how I recall our conversation going." I am a west Philly nanny and had the babes I care for with me, so I calmly closed the door that day, but have felt livid ever since. I really try not to think about it, but its pretty impossible when I'm still waiting for a response to the email I sent them. I'll spare you the details about how painful this feels to have something that's irreplaceable, and gorgeous, just thrown away, especially because they advertize as A RECORD REPAIR SHOP..I really thought they might give a suit about what they do but it defineitly doesn't seem that's way. The careless employee who trashed my record player actually said out loud that I told them I didn't want it. WHAT! Considering he couldn't take one second to look up at me while telling me he trashed my property, doesn't bode well for someone trying to claim they were paying attention to the conversation In the first place. Take accountability! Apologize, or at the very least respond to my message on your website. Really wish I had gotten that dudes name, but I will be looking into that, and will update. I asked them to refund me the $20 and pay me the cost of the player. That's $70 It's not like I'm asking for a lot here, But like I said, they chose to do absolutely nothing other than take my money and destroy my property. I've been chatting w people in my community and it's seems this place has a reputation, and it's not pretty. If you want repairs done, look elsewhere. I sent the email to the record shop like two months ago. I waited and waited and waited before coming here. They literally left me co other choice.
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January 2024 by Ernesto Rallon
They fixed my guitar’s pickups and I had no issues after. I needed the repair for a gig soon after and the guy there made the effort and got it done early. He also spent extra time to teach me about certain pedals and was very helpful. Great service!
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November 2023 by James Doan
A nice smaller local shop that offers a lot inside. I liked my visit there and so will you.
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November 2023 by Izzy Duccini
Very helpful staff! I took my guitar in to get a few things fixed, the service was done quickly, my guitar sounds great and it was reasonably priced!
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September 2023 by Carl Lake
EVERYONE IS SO RESPECTFUL AND KNOWLEDGEABLE VERY FRENDLY AND PROFESSIONAL I DECIDED TO GO THERE AFTER VIEWING SEVERAL OTHER EQUIPMENT AND REPAIR SHOPS BECAUSE OF THEIR PROFESSIONAL EXPERIENCE AND EXPERT ASSISTANCE WITH MY ISSUES IM OVERALL EXCITED AND CANT WAIT TO GET BACK INTO MY MUSIC""" Dj EQUIPMENT SERVICING I STRONGLY RECOMMEND ANYONE WITH EQUIPMENT ISSUES TO SPEAK WITH BAY AND CARLO ACTUALLY EVEN THE LADIES THERE ARE WONDERFUL AND INTELLIGENT THEY ALSO HAVE A GREAT VYNAL AND LP SELECTION OF MUSIC VERY REASONABLY PRICED COMPARED TO SOME OTHER PLACES I CHECKED OUT ALSO SOME USED EQUIPMENT SUPPLIES I HIGHLY RECOMMEND COMMON BEAT MUSIC EVEN IF I MUST DRIVE FROM NORRISTOWN TO WEST PHILA
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July 2023 by Jereniah James
Even though I could not what I was looking for the shop still had an amazing selection of records.would recommend if you are a jazz and or classic rock fan
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July 2023 by Chris Alcober
Outstanding. Cool place and very helpful staff. That's my rig below.
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April 2023 by mister samuel
Amp fixed. Within a week. Good price. Safe bet. No complaints. gg.
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January 2023 by William Koshut
Fantastic shop. They are very friendly and helpful. Definitely will go to them for any future turntable upgrades or repairs
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January 2023 by CAROL RIDDICK
I went in on a whim. They were pleasant and knowledgeable and they fixed my record player. I also bought a guitar strap and some albums. It was one stop shopping for me!!!
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January 2023 by Karan Gupta
Fair prices and excellent service. Got my guitar strings replaced
