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November 2024 by Top Gun
They are rude and scammers do not buy anything from this store. I bought a pair of headphones and was charged three times. I tried to call and get the billing information and they acted like it was a regular thing. When I tried to explain I was charged three times they hung up. I am serious just go to another store.
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August 2024 by Jossalynn Phillips
Very very rude, disrespectful don’t know how to talk to people and be trying to get over. I don’t like Zach and I don’t like his service.
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April 2024 by Ardrena Deal
It's good place for buy phone.
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April 2024 by Shymire Crump
Around 1:40 pm on April 1st the sale associate was very nasty and rude and disrespectful towards me. She was so unprofessional. I’m so happy I didn’t buy a phone there. I love cricket. I have a cricket phone and I wanted to buy my grandmother a phone to make sure she okay when I’m not home. But the sale woman was very horrible. She was not welcoming. She didn’t even greet me. Her description is black , she had color contacts in her eyes. She is a nasty , homophobia person. Cricket please do better. Also she was on the phone as well. I been with cricket for years. I don’t deserve this.
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January 2024 by Chris Smith
Zaq zak or zac robmbed me of $200 lasf yeart i cashapped him As you promise to get it done in a very quick amount of time now, I realized too good to be true. And once he got my money, he just completely ghosted me and gives me excuses that he was in Texas helping his father and all kinds of stuff and they would take care of him when he came back and he never took care of it ever. So I was working at a different cell phone store in South Philly. And the owner of the store said that Zach was doing unauthorized business. A history is wrong, so it's caution and if you're gonna be robbed, it's gonna be by zack
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January 2024 by pam wells
Zac helped restore my automatic payment easily and patiently listened to my concerns.
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July 2023 by Jonathan Wang
The retailer was nice and gave great tips
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June 2023 by Cece “Baby Girl” Nicole
Everything was good got a great deal on. A brand new phone ?? with accessories and everything.???
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March 2023 by Vannessa Cooke
Recommended a friend to switch to cricket wireless,The Gentleman was very helpful and professional we were very pleased with the customer service of this store . Keep up the good work ??
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January 2023 by Marie Lewis
Really Good Customer Service Rasheed was very helpful and took his time helping me. I will go back again ?
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December 2022 by Darryl Walker
Excellent customer service by the manager Rasheed. I would definitely recommend this Cricket store ( as long as Rasheed is running it)
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November 2022 by Miz Lsf
In and out with no problem on a rainy Sunday.The young Muslim lady was very personable and helpful.
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October 2022 by Cece “Baby Girl” Nicolevnuzb
Everything was good got a great deal on. A brand new phone ?? with accessories and everything.???
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August 2022 by Donald Hopkins
I ordered a new phone but it wasn't working. Headed over to this Cricket store and Rasheed (sales rep) was remarkably helpful. He quickly identified the issue and fixed it. I used to go to the center city store but will return here for any future issues. Thanks Rasheed!
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August 2022 by Inell C.
Rasheed provided outstanding customer service during my visit. I came in for a new phone and although it was almost closing time (in about 15 mins), I did not feel rushed through the process. Rasheed showed me several options, explaining each one, and I was able to select the best phone for my needs. He was knowledgeable, professional, personable and very helpful. Even though it was almost closing time when the transaction was complete, he still took the time to help me transfer my data from my old phone to the new one, complete the phone set up for me, and show me all the accessory options for the phone I selected. I am truly grateful for the outstanding service provided by Rasheed and I have recommended this location to others based on my experience from this visit. It was a 10 out of 10.
