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March 2024 by francheska bermudez
Keisha Is so disrespectful she don’t know how to talk to us the customer and also her employees she be talking to us like we some pieces of trash also she don’t have any type of customer service skills. She yell at me when I’m trying to understand my bill she is not patient with me
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March 2024 by George Kuhl
Kelly and Sage were super helpful in getting me set up!
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March 2024 by Ron Obi Nwumeh
Despite being old and often in disrepair, the facilities are generally okay. However, some of the associates are extremely rude in their approach to customer service.
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March 2024 by Danuta S
Keisha was great. She was knowledgeable, professional and took her time explaining matters to us. She was not rushed, took her time. Very good experience. An asset to the company.
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February 2024 by Rebecca M
Really disappointing experience.After I wrote the above reviewe, CubeSmart responded that I should reach out so they can see how they served me better. They are doing that so that folks think they are responsive. Don't fall for it. They ignored a series of emails to the store. This faux for-social-media-consumption "concern" is pathetic.
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February 2024 by Felix Rivera
Went to inquire about pricing at this storage place. Customer service representative Elias showed me around the facility as well as give me the breakdown of the charges. You go Eli! I will recommend this place to my friends and family.
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February 2024 by Larry Rivera
good, knowledgeable folks
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February 2024 by Abe Perlez
Great place Keisha Customer Service Rep helped me out and found a great unit for a great price
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January 2024 by Riad Hamade
So easy to operate - end to end
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December 2023 by Elvio Ruiz Diaz
The front desk was always very responsive
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December 2023 by Rebecca Acevedo
Mary is a angel of a worker. She entertained my kids while my husband and I was paying. She helped us to our unit. She’s awesome and I can see this place runs on her smile and team work.
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December 2023 by Brian Acevedo
mary is an amazing worker. she went above and beyond to help my wife and I. she had a smile on her face dealing with us the whole time even when a rambunush customer came in. shes the reason this place is 5 stars
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December 2023 by Lawrence Robinson
Charged me $800 dollars a month for a storage unit I got for $300. The company is predatory raising the rent multiple times till you can't afford to pay. Then they sell your stuff. They should be reported to consumer protection.
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October 2023 by Destiny
I love Mary! What a professional worker and very well with explaining the entire rental process, gives it to your real and honest. Is personable and professional. Friendly through hard times.
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October 2023 by Michele Bohannon
We just rented a storage space and are very pleased with CubeSmart. The staff were very friendly & helpful & showed us the space prior to renting it. It’s easy to get to & there’s carts available to help move items more easily.
