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September 2023 by Michael Blyzniuk
Great store Greek counter help my go to store??
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September 2023 by Brian Carpenter
Depends on who you get behind the counter, some of the guys are super helpful and know what they're doing. Other guys don't care about their job and it shows.
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July 2023 by John Hull
Shop there all the time. They're well stocked. Always have what I want. Very helpful.
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July 2023 by Jamison Taylor
Excellent staff great selection ?
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July 2023 by Munzoor Ahmed
Excellent customer service. Ready to help you
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June 2023 by MadRhetorik
These guys pulled thru for me. Came in with an oddball part and they had me fixed up and ready to go back to work in 15 minutes.
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May 2023 by Rick S.
Absolutely fantastic, I live right up the street and go here all the time and could not be happier with their service and their items in stock. They have everything you can imagine and more
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May 2023 by R DuPree (Skater)
These guys are the best, at tool repairs and rental equipment!!!!
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October 2022 by Mike Jackson
Being kind here by giving one star. You can see the pain on the counter people's face when they ask you "can I help you:
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July 2022 by Sam Tim
Got what I need, I called and told me they got what I want and come in. Customer friendly, very helpful
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June 2022 by Eric Dua
The crew here has taken more time with my job related questions and problems then can be expected. The Kevin’s up front deserve a special shout for all of their knowledge and help. Great job all, you’ve made a customer for life.
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April 2022 by christian murphy
I recently rented a mag drill and Kevin was the Man !!!! He was extremely helpful and very knowledgeable on the tool and even suggested a few pointers he made the whole process quick and painless Appreciate the help Kevin thank you sir!!! We will def be returning for further business and will recommend Diamond tool and Kevin to everyone
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April 2022 by Marla marko
the store was organized, clean and well staffed . they didn't have what we were looking for but they pointed us in the right direction to obtain what we needed. .
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March 2022 by ROBERT WEWER
Do not rent from these people. I rented a boom lift that was electric and it had dead batteries. It died on the job without working for 5 minutes. The mechanic came out and said it needed new batteries and to plug it in overnight. We did and it did not work the next day. Customer service gives you the run around. Mat is the manager and you can see from where everyone the common attitude comes. Everything is your fault. Mat even said that we did not have to plug it in and what I was saying was not true. Do not do business with these people.
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March 2022 by Robert W.
Really bad company to rent equipment. I called Diamond Tool for a for a boom lift at the end of February 2022. I was told that I had to wait because the machine had to be checked out and readied for service. On or March 3, 2022 I contracted with Diamond Tool for the lift and paid the rental fee. The boom was delivered and immediately it had signs of a dead battery. It stopped working leaving a man stranded only 12 ft off the ground. We called the office and after a painful runaround we got service out there the same day. The mechanic said that the machine needed 2 batteries and the we should plug it into the wall outlet overnight and then it should be operational the next morning. We did that and the machine did not work in the morning. My son called and get the runaround again as if we had done something to the machine. We called it off and gave up on these people. I called the office and they were prepared to charge us for additional time on the rental that never worked! I complained and was told that Mat, the manager would call me back. I got him on the phone and with him it was more of the same with probing questions as if we had done something to the machine. He said it must be unlevel ground. The ground is perfectly level. He said it must be us because the machine was fine when it left the shop and was delivered. He said that machine was not for outdoor use and for areas inside of large buildings, etc. He said that if they went out to retrieve the machine and that if the machine was working fine he was not going to give me a refund. I called him back and he said everything was fine and the machine worked great and that it was our problem and that we were lucky he did not charge us for 3 days out. He said that we did not have to plug the machine in overnight and this was not the truth. He said that the mechanic did not say that the unit needed batteries. There is a real problem with this company and it is not us. We have operated boom lifts for 30 years and have never been treated in such a way. I paid for a lift that was not operational and I have 2 witnesses as to the non-functionality of this machine. They are not customer oriented at all. They treat you like a number and immediately when you call for service they treat you like it is your fault that their ill maintained equipment doesn't work. He will say that I was angry with him but anyone would have been upset the way these people treated me. This company cannot continue to rip people off like this.
