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February 2024 by Thomas Raiser
Very professional, fair pricing, install and removal timely , and smooth.
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February 2024 by P A Bond
went to Dominic's to purchase a washer and dryer. They delivered both a few days later. Delivery Men followed my instructions to a T. I let them do their thing. I had a great experience, the care that they took with delivery was Great ! thank you so much
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February 2024 by Jamie Kline
The team that delivered my washing machine showed up with an attitude and made comments as to how expensive the unit was. After the left, I tried to use it for the first time only to find out that the forgot to remove the shipping bracket, which caused the new unit to make loud noise and walk across the floor. They were quick to remedy the situation, but annoying nonetheless.
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February 2024 by Sarah Monheim
I like Dominic's offerings and showroom and like to support this local business. The only drawback is the "free" delivery. It does not come without a cost. On more than one occasion the delivery guys have left the trash with me to take care of because they say they don't have enough space on the truck. I was told in the store that this should not happen. I paid for removal, too, and the walls were scratched. The delivery guys were rude and tried to collect double the fee for installation. I tried getting in touch with the owner as recommended but did not hear back. At the end of the day, I would buy from this business again, but I would like to see their delivery teams be more professional and better trained.
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February 2024 by Heather M
I'm so happy I found Dominic's!!! I had bad experiences with the big name stores setting a delivery time and not showing up or calling (seriously!), and I hoped there would be better service at a small, local business. The process was quick and easy from start to finish at Dominic's! I bought an over the stove microwave, I picked the date for delivery and installation, they arrived at the start of the delivery window, and they installed it with no issues. This should be the case anywhere you buy something, but it isn’t. I'll definitely shop for appliances at Dominic's again, and I highly recommend them!
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February 2024 by noel rivera
Communication isn’t the best. Sometimes playing phone tag just to get information. The “service fee” is ridiculous as well. Paid $100 + tax for the tech to tell me a repair would be costly. Didn’t receive a price, just “costly.” The fastest way I’ve ever thrown money down the drain and I’ve been to plenty casinos.
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January 2024 by Julie Z
TJ and Mike were the best! They delivered my washing machine the week between Christmas and New Year's, to a tiny South Philly rowhome. I was worried they wouldn't be able to get it down my narrow basement stairs, but they did it with no trouble and made sure everything was in order before they left. Great price, amazing service, knowledgeable about navigating tiny rowhome spaces -- highly recommended!
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December 2023 by Mariam Kaba
The Best service I ever had!!! Pete was amazing. The service they provided the entire team was outstanding from the minute I walked in I fell at home. Everyone helped me picked out what I needed. made suggestion, and I was able to get a really great discount as well on appliances that I would’ve gotten much higher elsewhere. Thank again!!!’
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November 2023 by Christine Marjoram
Please consider Dominic Appliances for your next appliance purchase, no delivery fee, comparable prices, great customer service, and they understand your narrow doors and small streets.After only 3 years, my small (16.6CF), no non-sense GE fridge started to fail. I looked at Best Buy, Lowes, Home Depot and Dominic's. In person, I went to Lowe's to understand the timing and fees. Lowe's charges you a $29 delivery fee and $50 removal fee. Dominic has no delivery fee and removal was $25. I got frustrated with Lowes because they don't want any part of delivery concerns I had and told me to buy it online - in their words "It's not our problem. You need to call the delivery company." So I called Dominic Appliances. The gentleman was courteous, understanding, and knowledgeable. We quickly picked out a fridge on a Tuesday and delivered the same week, Friday.Lowes uses a third party(XPO) to deliver your appliance. I had an awful experience three years ago where they just drove away, on three separate days, saying the street is too small and they can't block an adjoining street. Compare that to Dominic Appliances. The crew arrived an hour early, used an appropriate pick up truck, installed the new fridge and took the broken fridge all under an hour.I will definitely use Dominic Appliances for our next appliance purchase. So much easier overall. Shout out to the crew who handled the not ready old fridge.
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October 2023 by Katherine
Sales is good. Installer is *extremely* unprofessional. He doesn’t care about your house and will get water all over it and argue and complain to you.Got left with a sink that leaks. They should fire the installer.Also, mask use by the delivery team is inconsistent and poses a risk to anyone that is medically fragile to whom they deliver.Edit: had a plumber come out and fix what was wrong with the dishwasher within 5 minutes. The installer truly didn’t care or take any pride in his work.
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October 2023 by Adrian Lowman
Price better than expected and they were able to get new washer a dryer installed within 2 days. Installation and removal team was great and efficient, even having to work with narrow town house basement steps. Person on the phone was also very helpful.
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October 2023 by Rosemarie Arroyo
Always very satisfied with products, service and pricing. Pete is my go to for all my appliances
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October 2023 by Alyssa Simmons
Mark was absolutely amazing to work with and made this purchase extremely easy !!!!
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September 2023 by Joe Malone
Very simply put , when I go in there and really don’t know what I’m buying, they recommend exactly what I needed, price was below what I thought, they delivered it, unboxed it and everything was great. Easy and effortless experience. I def would recommend them to anyone .
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September 2023 by Terry Dintino
Pete is so very helpful, no matter how many questions you ask him. And their prices beat anyone in Philly! Would highly recommend to everyone!
