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April 2024 by Adonis Xavier
The drive thru line is awful, the employees here are extremely slow! I thought I was the only who honks their horn because of waiting on the drive thru line so long but I witnessed someone else do it too and I didn't even do it on that particular day, they honked because they were frustrated with the slow service, it makes no sense how slow they serve you here and it's like they do it on purpose! Because when I got to the window I had to wait almost 2 minutes for the guy to bring me my coffee and it was right there sitting on the table while he stood in front of me taking other orders through the headset, I just didn't know it was my coffee until I said excuse I really have to go may I have my stuff, then he grabbed my order on the go cup of coffee which sat right in front of him the entire time, I was livid after that! Do yourself a favor and please do not come here especially if you have somewhere to be! You can get to this Dunkin extremely early to make sure you have time to still get to your destination, it won't matter, you still gon wait, the staff gon make sure you wait! Like I said it's almost like they're doing this intentionally!!! I wouldn't be surprised if they were, don't say I didn't warn ya'll about this Dunkin if you go and experience what I'm telling you about now!
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April 2024 by Willie Teel
Parking: A little tight. But they have a drive through.
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April 2024 by 創造神Sōzōshin
Arrived at this location to purchase some items for easter breakfast. Since I do not patron Dunkin Donuts, I asked what donuts did they have. The women responded saying the ones we always have. Then she sighed hard, and with an irritated tone, started naming flavors. It was at that point, I drove away. I refuse to spend my money at an establishment with poor customer service. I will never patron Dunkin Donuts again. I will spend the extra money and go to Federal or Duck Donuts.
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March 2024 by Serena “Rena”
Gave me spoiled milk and no liquid cane sugar in my caramel craze
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February 2024 by Maria Clark
I love great customer service and a sweet treat! Not a fan of the food but the ice coffees will forever give me the spark of joy I’m craving.
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January 2024 by Derrick McCutchen
Asked for a large hot chocolate...just got hot brown water. Zero flavor!
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January 2024 by Hanna Quinn
person doing drive thru orders made me lol, elite
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December 2023 by samuel smith
Getting in and out of the parking lot and drive thru can be a nightmare if they are busy.
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November 2023 by Denise
Super duper slow. It's ridiculous how slow they were today.
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October 2023 by Josephine Wamah
Stars changed from 1-5. Whomever got rid of the other staff over the past year did a great job hiring the current employees. Thank you ❤️
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June 2023 by Kristi Ott
Stopped to change the baby and went in for coffee. The 2 ladies working were so kind, definitely put a smile on your face, and made me the best coffee! It has been a very very long time since I have had a store bought coffee that good! If I lived close I would be there every day it was so good!!! Store was nice and cool too considering the warm weather yesterday.
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June 2023 by Andy Cunningham
This place has bottomed out. Service is awful. I used to drive through daily. Food was fresh, hot and fast. Whole new crew now. They think a toasted bagel means warm it up. Coffee isn't great. AND EVERYTHING IS SO SLOOOOWWW!! Holy smoke this place is slow. I finally gave up and walked out with nothing.
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June 2023 by Rashidah Abdul-Khabeer
Refreshed facility. Clean well organized. And the coffee is always fresh. Love my neighborhood Dunkin...6000 N. Broad!
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May 2023 by Deborah Brown
Went thru the drive through. Attendant was very polite.
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March 2023 by Susan O'Hara
The drive thru is a bit slow for what they have available. Most items don't need a lengthy preparation so it really shouldn't take as long as they do.