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February 2024 by AHN -TEEKS
Lazy employees, store service is an absolute
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November 2023 by Nataliya Iastrubenskaia
Don't let go to the restroom
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September 2023 by Betty Adkins
Sandwiches were pre cooked and not made fresh as ordered. Was cold .
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September 2023 by Brandon Evans
Kim is the best! She absolutely killed it! Best customer service I ever had at Dunkin Donuts. I had a complicated order and was in a rush this morning and she took care of it no problem! I will be back because of Kim!
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July 2023 by Juanita Lundy
Comfy had to sit a few minutes to cool off before walking back home nearby .it's kept clean Had the frozen french vanilla coffee,whip cream ,mocha drizzle on top!!Mid morning
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July 2023 by CHARLES BROADIE
I work for wingstop and when i sent in the employee helped
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May 2023 by Phillip Harris
I was told that the kitchen is closed @ 4:15 pm on a Friday when the store doesn’t even close until 8pm
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May 2023 by Edward Yiannis Houmas
Extremely racist comments were made service was terrible and lady at register was extremely ignorant
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May 2023 by Erik Ulmer
Very bad experience at this location. Recommended to avoid.
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March 2023 by Hope Williams
The workers at this location are so rude and ghetto. They have no respect for the customers and they’ll make you uncomfortable. Also there will be employees sitting on the counters on their phones.
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December 2022 by Lamisha Smith
This establishment is completely unprofessional. The workers are sipping on drinks while not assisting customers. The service is super slow, it’s unorganized and untidy.
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October 2022 by Toni Lomax
This has been a second unfortunate incident of unfriendly customer service. The girl that works the drive thru window intententially made me wait for my hot chocolate while it sat in the window. She made me wait for my receipt and debt card while she held it in her hand and took a order. This is the second time that I have experience her passive aggressive behavior. She doesn't say thank you . My daughter and I will stop going to this Dunkin. When it's early and you are on your way to work at 6:45 am-7:00 am it's really not a good time for immature passive aggressive behavior.
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October 2022 by bru d.
how you have extra time for u ear to find a driver but you still couldn'take sure the order was right? how you leave out a whole box of donuts.
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June 2022 by Tina Wilson
Dunkin at 8113 Stenton Avenue is THE WORST!!!! Impossible to get someone with basic understanding of customer service. Because it was convenient for me I use to use the drive thru. My last experience was ridiculous and I almost got out of my car. I ordered 2 mixed Munchkins and was given glazed. When I reminded the pickup window of my order he tried to hand me one glazed and one chocolate. I couldn't believe what I was seeing and asked him again for the right order. He said "you can mix them" and looked at me as if something was wrong with me. I said that is not what I ordered and why should I do their job? He drew his hand back, talking and shrugging and handed back two hash brown bags of mixed Munchkins.This location is so ghetto!!!!!!! Wonder WHY "we" can't have anything? No wonder here. It starts from the head down. Proper training in customer service and soft skills should be MANDATORY!!!!!
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June 2022 by Ricardo Luna
I came today 5/29/22 and it’s 7:45pm. I wanted my ice coffee & A female told me they were closed. Pls adjust your time on Google if you are. :))))) kindly. :)))))).
