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May 2021 by Deborah Ross
Customer service sucks
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October 2020 by Briana
I only use this credit union for my auto loan. I haven’t had any issues with my loan and I’m also my done paying it. I would send my check here so I could receive it sooner but they aren’t open enough for me, that’s why I only rated 4 stars. I would rarely have access to customer service regarding my money. My bank has 24-hour telephone customer service, that’s where my check goes... on occasions when I do call the EOFCU, the staff is always helpful.Cons:Very limited hoursVery limited locations
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March 2020 by Joseph Fragala
been a member for years and they do nothing for long time customer who is in need of some kind of short term help. When the open up to the public a lot change.
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October 2019 by kiki bentley
Customer service is never available by phone. If your information is comprised you have to go in to a branch. 9 times out of 10 the branch is closed.
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October 2019 by Mir Rog
The absolute worst credit union ever. They lose paperwork. They lie over the phone and say they will take care of what you asked for, and, they don’t. If someone identity thefts your card, they will make you do the leg work of calling the companies to get your money back. I really could go on and on about the multiple issues I’ve had over the years.
