Edible Arrangements receives mixed reviews highlighting both excellent service and significant disappointments. Positive reviews praise the immaculate and pleasant store with kind, friendly, and delightfully professional staff. Employees are noted for going above and beyond, providing fantastic customer service and working magic to help customers, even offering small gestures like a free cookie. This creates a refreshing and heartwarming experience. However, a serious complaint notes a disappointing order where a specific martini cup was substituted with a regular container, resulting in a completely different and unacceptable look with melted chocolate. The customer reported poor communication, including unreturned calls, after spending a significant amount of money, vowing never to use the location again. This contrasts sharply with the otherwise positive feedback about the store's service and environment.
The person that was working was very kind & friendly, just so happened I made it there when they were about to close however, she couldn't put in an order but she still gave my daughter a fresh baked cookie for free actually so I'm definitely going back
July 2024
I was blown away by this store. The store was immaculate , and the displays were pleasant. Denise was amazing, she was delightfully professional. She is truly a hidden gem.
December 2023
Another Edibles location in the heart of University City. Store is pick up only and is clean and bright inside.
