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January 2024 by Jamaal King (Jay Styrr)
Absolutely wonderful. A very painless process. The staff is easy on the eyes and very knowledgeable of their vehicles.
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January 2024 by Maine Shaq
My wife and I love them Their service is A plus. They're nice polite and kind. They pick you up drop you off. It's a no hassle all the way around
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January 2024 by Raech Elle
Enterprise found just the right car I needed. I Rented the 2024 rav4 XSE hybrid for a few weeks after someone crashed and totaled my car. The staff was very nice and helpful through the whole process, Shay was very friendly and professional, as well. I’ll definitely be back if I need a rental again
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January 2024 by Amanda O.
HORRIBLE EXPERIENCE!!! Spoke with multiple customer service representatives and they gave me incorrect information . When we went to pick up the car told us we couldn't , then when requested a refund due to the mess up THEY did . They denied it !! Made us pay full for a car we didn't get to rent this is horrible !!!
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December 2023 by Aaron Tritch
These my people
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December 2023 by Jabar Riley
Great service
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November 2023 by Denise Williams
Anytime I need a car, Enterprise is always there to help me. Even when they are crowded, I never have to wait in line. The people are very friendly, especially the assistant branch manager (Jacob Jones) who was very kind to me, and helped me out a great deal. Enterprise will always be the place for me when I rent a car.
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November 2023 by Nathaniel Murphy
Pick up vehicle for Mom. Very pleasant peopleExcellent service
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September 2023 by Ashley Whitten
The customer service here is tremendous! Huge thanks to Stef & Shae, the professional, friendly and helpful associates who assisted me during check-in and check-out. These two are hands down the best employees in the customer service industry! Also, love that Enterprise offers the pickup and dropoff option to make renting a car a seamless experience.
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September 2023 by Tenysha “Tee”
Never have any stock. Always trying to force you into an upgrade even though you have a reservation. Staff is semi-friendly. Manager is nice.
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September 2023 by Shirley Smith
Excellent service, the staff at the 5847 Broad St, Philadephia location are very professional and courteous. My son and use Enterprise Car rentals often and this is the location where we pickup our vehicles. Vehicles are clean as well the requested size being available.I can count on them to pick me up from home to get my vehicle and a return ride home upon the return of the reatal. Stefan, Jacob you and your staff are the best.Thank you for your service. I highly recommend your location.Shirley A Smith
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August 2023 by Queen Bee
This was Literally My Best Rental experience. Raheem was extremely patient with me, I called everyday for a week and a half straight. He picked up every time and helped me with any and every question I asked. He was so patient and well mannered, even tho I called being annoying everyday. Raheem You're Amazing you ! My experience at the actual branch was very easy and faster. Caroline is the best ! She was really sweet & so well mannered. she gave me any and every option possible, She was very patient and answered all my questions & gave me a lot of good advice !! Thank you Guys These pass few months been rough and you guys made what was once a long journey every pleasing when I finally was able to get a rental
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August 2023 by Teresa Edmunds
Stefon is a 5 star employee. He provided excellent service. The vehicle originally provided had issues and he was able to get me into a different and even better vehicle and I was able to move forward with my trip. When I look back he managed my initial dissatisfactions without missing a beat. He never once allowed my complaints to change his demeanor... if he was in the medical field I would offer him a job myself.
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August 2023 by Bianca B.
This was Literally My Best Rental experience. Raheem was extremely patient with me, I called everyday for a week and a half straight. He picked up every time and helped me with any and every question I asked. He was so patient and well mannered, even tho I called being annoying everyday. Raheem You're Amazing you ! My experience at the actual branch was very easy and faster. Caroline is the best ! She was really sweet & so well mannered. she gave me any and every option possible, She was very patient and answered all my questions & gave me a lot of good advice !! Thank you Guys These pass few months been rough and you guys made what was once a long journey every pleasing when I finally was able to get a rental
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July 2023 by CELESTINE BROWN
Love the customer service ever one so friendly and responsible.
