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March 2024 by Khalid Ahmad Hussaini
All staff are good, experienced and nice to customer, explained to me all the details and provided the options to me, big thanks to Kyle Gordon and Raymel Rooked, both are nice people!
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February 2024 by Azure Powell
Great experience here! Ashya who assisted me was a very nice, friendly person! She made this experience great! Thank you!
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February 2024 by Christina Willmore
Best customer service ever
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February 2024 by Vicki DiLeggi
Great customer service! Special thank you to Ashya who was friendly, informative and made the whole process simple and easy. Would recommend this place!
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February 2024 by Jacob Yunis
Took over half an hour to return a car on Sunday morning. More importantly, incredibly scummy that I directly asked about how tolls/EZpass works and they didn’t disclose the $5 fee. The amount is not huge, the lying to my face is.
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February 2024 by Belinda Seville
Great service. Checking car in was fast and the young girl made sure we got in and out. Will rent again!
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January 2024 by Marcia Osser
Very cooperative with my ins co and staff were friendly and knowledgeable.
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December 2023 by David Soto
Friendly, informative and very attentive. Did my reservation five days prior the pick up day. Went there and everything went just fine. Thanks to Kyle and Ashya for your service.
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November 2023 by Naida Santiago
Good customer service the guys in the office are respectful and professional helping customers with the best choices of vehicles ? I like it here been a customer for almost 7yrs
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September 2023 by MarMar Moss
I had a great experience with this location, the other location I was taken too for a vehicle was horrible. The gentleman told me to take the rental to Firestone because they just got it back.I will not recommend that location to nobody I know.I would really like for someone from Corporate to contact me about that experience.
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August 2023 by J Cordero
Customer service and trustworthiness. Bad . I rented two cars in transitition left some belongings never recovered. Second rental smelled like passed damaged my clothing due to it being shampoed I properly. Car was dirty overall wnt rent there again . That's not customer service
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August 2023 by casimir garczynski
We went here to get a van for a trip and a blonde woman told us to come back on the day we need it. So we did that.When we went in to get our van the manager, Rob, tells us we need two forms of utility bills which we did not have because the blonde lady didn’t tell us to bring it!!Rob didn’t do anything to accommodate us he wanted us to go all the way home and grab our utility bills and then come back!! SO inconvenient they ruined our trip for the day!Very non-caring and the manager Rob should be fired along with blonde lady who clearly doesn’t explain directions to customers.
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August 2023 by Joyce Scott
Omg! What a mess! Reserved a 15 passenger van. Unbeknownst to me given a 12 passenger van. Didn’t think I had to literally count the seats before leaving the lot. Also, In this Covid- fearing time, van had stained seats and appeared to be milk-shake spill stains along the back wall panels and seats. The new manager, blonde lady, thought it was funny when I returned the van to her the next morning. Literally, 10 hours behind my schedule. She advised that their focus is to keep the outside of van clean… not the inside.Crazy experience… senior manager Rob was no better…. Watch out with this location on the Blvd. Make sure you get what you ask for and not what “they” think you need!
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August 2023 by Yizhen Dong
I booked a car online from Philly with drop off in Yonkers, NY with a confirmed price, but at the day of the drop off, the Yonkers branch told me there's an additional $300 charge for dropping off that's not reflected in my original reservation. I have to either pay that or I have to bring the car back to Philly. There was no other options. I ended up having to pay for the extra charge, and called their HQ for a refund. I book rental cars a lot for work and mostly use Avis, and it looks like this is the last time with Enterprise.
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August 2023 by Mathew Samuel
Please do not give them a credit card when renting. As soon as you leave they will say something and will charge on your credit card. Just like the other person said. This is how they get you. DO NOT GIVE THEM YOUR CREDIT CARD. NEVER RENT FROM THIS COMPANY. RUN AWAY
