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August 2023 by Emily Truett
Dropped a package off here with a return label, scanned it in and everything. Two weeks later- no updates! Company confirmed it never made it out of the store. I was the only customer in there at the time. Employees stole the package- hope you enjoy your stroller attachment ??
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July 2023 by Google user
Dropped a package off here with a return label, scanned it in and everything. Two weeks later- no updates! Company confirmed it never made it out of the store. I was the only customer in there at the time. Employees stole the package- hope you enjoy your stroller attachment ??
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July 2023 by Candace Gallarjdo
There was no line but yet every employee seemed to be busy and couldn’t help with a simple return.
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June 2023 by April G.
Can't deliver medicine to right address. Delivery person obviously can't read. Horrible to talk to someone. Couldn't read tracking number. Insulin was warm when the woman brought it over to my apartment.
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March 2023 by Jillian Payne Johnson
Renee was an absolute angel. She helped me with rebinding my documents so they were compliant before I submitted my proposal to an agency. She went above and beyond for me and helped me calm down while I was freaking out. I went to another FedEx after calling to see if they could help me but when I got there they turned me away due to volume of other jobs they had. Renee really helped me out and went above and beyond.
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June 2022 by Sal Randazzo
I had a prepaid FedEx package to ship out, and they wouldn’t accept it. Said I had to take it to a drop box, and that there was one “a few blocks down.” This is unfortunately right in line with my expectations of FedEx at this point. Will see if this package even makes it to its destination.
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April 2022 by Mariko Siegert
I went to this location to ship some stuff out this morning. Renee was efficient and polite. It was a really positive experience!
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April 2022 by Sarah B.
I used this location to ship some very delicate glasses and Dillon gave me marvelous service with a smile. This location is inside an office building so I am guessing they are used to working with high volume customers. It isn't really a store- more just a counter in the lobby. But it has everything you would need (behind the counter). I highly recommend!!
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January 2022 by aShLeY 215
Idk where the main office is for fedex or how to even get in contact with anyone from fedex ! I seen three fedex trucks parked up in a lot exchanging packages ! Then no wonder why my packages from fedex always ends up missing ! It’s multiple times my package was considered a lost package and we’re not talking no 10$ items ! Items that were over 200$ or more! And of course I posted the pic and they get taken down ! FEDEX IS GRIMEY IF IT WAS UP TO ME I WOULD NEVER USE THEM
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January 2022 by Leslie
My sister and I had to go to this location three times to ship our late father’s framed art to our respective homes out of town. Ben helped us very professionally and nicely. It’s so refreshing for a person in the service industry to provide actual customer service: he was friendly, patient, allowed my sister to pepper him with questions, and he made helpful suggestions as well.We have to make one last visit today and actually look forward to it. Have you ever looked forward to shipping something during the holidays? Because of Ben at this FedEx, we do!
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December 2021 by Fleurdl123 NYC
My sister and I had to go to this location three times to ship our late father’s framed art to our respective homes out of town. Ben helped us very professionally and nicely. It’s so refreshing for a person in the service industry to provide actual customer service: he was friendly, patient, allowed my sister to pepper him with questions, and he made helpful suggestions as well.We have to make one last visit today and actually look forward to it. Have you ever looked forward to shipping something during the holidays? Because of Ben at this FedEx, we do!
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November 2021 by Rabel Aracena
Place is very unprofessional. Lost my package.
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October 2021 by Cheryl Briggs
The service person there around 11 am on Wed., Sept 29 was so helpful and kind and efficient. She made sure my almost non English speaking friend understood the costs and details of her transaction and even gave me very clear directions of where to take my toddler for a public bathroom. Thank you!
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October 2021 by Jiawei Hughes
Very slow and poor customer service the lady Rene is very rude
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June 2021 by Anitrea Ragin
I come here all the time and the women Cheryl you have to keep telling her what you need. And she doesn't pay attention to what you say or she is being a smart. And one of the guys you ask to fold the boxes he walks away these people customer service is horrible.
