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December 2025 by Jared Zech
Sign says open at 8 am on a Monday. Come on Philly. It’s 8:15.
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November 2025 by John Koslosk
I’m satisfied with their quality of service! And could make quality copies as well
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November 2025 by Danielle Sagi
Long overdue!! Dapresha and and Erica are absolute gems, and the kindest and sweetest humans; and clearly love their jobs!! They helped me for over an hour.
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November 2025 by jean yang
Hi!! I got the kindest services from the FedEx staff. I had a hard time with the printing because I had a hard time operating the printing services, as it is a different system in Canada. I had such patient staffs that helped me from A to Z. Not only she was helpful, she made sure all of my needs were met. I am very very grateful for their support!!😊🙏
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September 2025 by Najeeb khan
I sent a package from here to samsung company I sent a s25 ultra phone now Samsung saying that we received an iPhone 13, so who opened my package and changed it?
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September 2025 by Iris Holmes
Great staff! They often helped to tape your package and print out label. This helps out a lot when I forget to bring tape or didn’t have QR code for label!
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August 2025 by Techy Lovee
This place has become trash, the rep this Saturday is a disgrace to the company.
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August 2025 by Jonathan Veale
Don’t use the computers to print!!! Ask an associate to print them for you, we tried printing from the computer ourselves since it seemed like it would be faster, we paid for the computer it made us do so many steps to log in to be able to print all while using up the prepaid time, once we were able to print the computer came up with an error saying we don’t have enough credits remaining to print anything! That’s when the associate told us pretty much to never use the computers ourselves since you can’t add more funds to them to be able to print so we had to log out and they printed it for us. So don’t use the stupid computers unless you’re interested in wasting time and money!
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August 2025 by Mauricio Barreto
Erica who was working the last shift on 8/6 was incredible. Best customer service I have ever had and sealed the deal for this location for any future shipping, mailing, or printing needs here in Philly.
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August 2025 by Stephen Watts
Stop in this FedEx on 16th street today . Needed to prints of a document that I need anyway was having problem downloading and emailing it to the young lady working today .I think she was the manger anyway she was so helpful and so patient and kind with me as well as every other customer inside . Thank you for everything you were a huge help . This young lady is awesome !!!!
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July 2025 by Earning Evolved
I dropped a heavy (43lb) package off at this location Saturday morning (7/26/2025). The young woman in the location could not have been more helpful, pleasant and enjoyable! I got to the location around 9:15am after getting there at 8am and realizing the place wasn't open. I incorrectly assumed it would be open and should have checked. However, once I arrived back at about 9:15am, this lovely young woman helped me. She scanned my package, gave me a receipt and answered all of the questions I had about when express and ground shipments go out daily & on the weekends - all with a smile. She was so pleasant first thing in the morning! I hope she had a beautiful rest of her day. With an attitude like the one she had, she deserved that! Thank you for your early morning boost of kindness young lady!
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July 2025 by Lillian Dunn
Erica provides calm, friendly, excellent customer service even when she’s the only one behind the counter and there’s a line. Thanks!
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June 2025 by L T
FedEx was supposed to deliver my package today, which required me to be around for a signature. I called three times and they swore up and down it would be delivered by 8 PM. It is now 8:45PM with no delivery, no update, and their offices are closed. Wasted the whole day. Horrible service.
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June 2025 by darwin lima
Have used FedEx printing across the northeast and this is the first time i had an incompetent person at the counter. I had to ask if he wanted to help (crickets for response) at that point i already knew i wasted my time...
Fully expected team b or c on a Sunday (Father's Day) but Derick should not be customer facing..
The way he was looking at a young customer in disgust that needed assistance printing some stuff out while I waited had me already not expecting much but figured i tried since i needed the docs for a presentation early tomorrow. Walked over 20mins to the next location to get it done
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May 2025 by Annette Fierro
Why even say you're running a competitive business? I tried and tried to get their website to take an order for a 4x6 postcard, but it kept applying margins that I didn't ask for, so I called and sent it in by email--at which point they quadrupled the price. And they clearly visibly annoyed by having to answer the call. I then took my order to a custom shop in West Philly, half the original price, with attentive, receptive people on the phone. Yay CampusCopy! Never again FedEx, so long, adieu.
