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November 2023 by John Hummell
Typical auto shop. Went in for a state inspection, they said I needed an oil change in the next 500 miles. My car was inaccessible to me when they told me, so I couldn't check the actual oil level indicator. After the oil change, they forgot to reset my dashboard oil level indicator, which of course was at 70%. Wasted money on an unnecessary oil change.
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September 2023 by Gwendolyn S.
I took my very old Toyota to the dealership for maintenance and inspection, and was told I needed $3700 worth of repairs and maintenance. Before deciding to just call it quits and buy a new car, I asked Fountain Street for an estimate for those repairs on the recommendation of a friend. They came in over $1400 less than the dealership. Brian was very friendly and helpful. The only downside is that the shop is busy, so I had to wait a week and a half before they could fit me in.
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September 2023 by G B.
i hit a sharp sewer corner while parking and got a flat tire. i took my car to fountain street and explained i was in no rush, take their time, i have the next couple of days off from work anyway. i just need the tire replaced. they were fast and courteous on the phone. however once i got my car back 2 days later i noticed theyd replaced my tire with a winter tread tire. this was in the dead middle of summer during 90+ degree weeks. this is a huge safety oversight (just google it- this is not me being overly cautious) and i decided to take my car to a different service shop to fix the problem. after being charged 175$ by fountain street auto. whether its some new green tech they hired making an honest mistake or some surplus inventory cutting thing because they have extra winter tires, you gotta do the job the right way- and im not going back for any work- not even the simplest changing of tires. malicious or inept, neither is good!
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July 2023 by Nanci pietra
I can't say enough positive things about the team here. They are friendly, they genuinely care about you, and your car! Their prices are beyond reasonable, and for whatever reason, when you're there you actually feel like family. Finding a team of mechanics like this is incredibly rare, and even if I lived in another state, I'd get my car to them! Many thanks, again guys <3
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July 2023 by R B
I was visiting my daughter from out of state and my vehicle had low voltage warnings. They worked me into their schedule and checked all electrical in a short time. Since then, my daughter uses them exclusively and they have always been honest and fair and never have taken advantage of her doing everything by herself. Thanks Brian and Anthony.
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June 2023 by Rebecca M.
I don't know much about cars, so sometimes it's hard to know if I'm being taken advantage of by mechanics. But the team at Fountain Street Auto seemed very honest and even told me after inspecting my car that the service I needed was not an emergency. I appreciate that they didn't try to scare me into making any decisions or purchases. I was able to get an appointment to have my car serviced here within a week of giving them a call, and when I came to pick it up Brian took the time to explain what exactly was wrong and even showed me my old part that they had replaced. The price was reasonable compared to quotes I got from other shops and it feels like they truly care about their customers and their customers' cars. I will be back with any future mechanical needs.
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June 2023 by Vanda Mikoloski
These guys are great. They couldn't replace my battery in my Prius. They just don't do that kind of work but they didn't charge me for looking at it. God bless em.
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June 2023 by Key Monroe
Worst experience I ever had . Left my car sitting outside for 2 weeks . didn’t call me . Called my car a piece of trash and gave me an attitude, even yelled at me . Got my car back and it came back worse . Steering wheel was very loose . Racist . Gave me a hard time . Didn’t call me back and give me no updates , I had a bad experience with them . Very racist
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April 2023 by JE
Brian and company are always super courteous and straight forward.They are honest about turn around, their pricing is more than reasonable given the high quality, and they have at least once saved me from a more costly repair after a good diagnosis. As long as I live in the area I will always do my auto work with them!
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April 2023 by Savannah Baker
Was recommended this place by a friend for an oil change and had very pleasant experiences with the whole staff. My car started making noises recently so took it in to see what was wrong and it was a wheel-bearing. They fixed it and my brakes in the same day and explained everything to me. Very nice people and great service!Services: Wheel alignment
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April 2023 by Sue M.
Fountain Street is not my regular service group. If I lived closer it would be. I had a nail in my tire this morning. They answered my call and took me right away, despite the busyness of the shop. They spent the time to put my car on the lift and removed a very tiny nail. I got lucky. No new tire needed. They did not charge me a penny! And I took up a half hour of their day. Brian and gang - you made my day!!!!
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March 2023 by Craig J.
I got a flat tire and had to get to a work meeting. I called Fountain Street Auto, they said, bring it over, and we will take care of it. As soon as I got there, they got to work, changed the tire and I was quickly on my way.
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February 2023 by Leah Doguet
Fountain Street Auto is truly one of the hidden gems of Roxborough. They hold the trifecta of fair prices, excellent customer service, and skilled work. We all know you usually have to sacrifice at least one of those things at your standard auto repair shop. When I started taking my car there in 2015, I thought it must be too good to be true. When will the other shoe drop? Guess what, there is no other shoe! As a person who has no mechanical knowledge, I cannot stress enough that these guys are honest, respectful and straightforward. Over the years, they've done inspections, oil changes, replaced brakes, replaced the exhaust, and I always had a positive experience. Brian is very grounded and non-judgemental – great to talk to if your car is making that noise again and you're starting to panic.Bonus – have you ever been waiting for 2+ hours at some sketchy shop and the TV is blasting the Morning Show and you absolutely want to die? Fountain Street Auto doesn't have a TV! I love it. Bring a book!Another bonus – in my opinion – they are closed on weekends. The employees have lives and time to rest. That's probably one of the reasons the business is sustainable and they don't have to cut corners. The place has a good energy. Love to see it!Services: Oil change
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November 2022 by Noam Swisa
Super friendly service! Took my car in for a state inspection, they were very quick and no BS, did not try to upsell me on anything more than what needed to be done to pass (which I had anticipated). I'll definitely be returning for any repairs or maintenance I need in the future!
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October 2022 by Alain Loiseau
I went in for a simple tire fix, my right front tire was losing air and had something lodged into it. Not even an hour from dropping off my car, I was called to pick it up. The price seemed very fair to me and they even took the time to fill the air of all my tires. Definitely doing business here again, and it's plus they're located a block from my apartment. 100% a good local autoshopService: Tires
