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February 2024 by Dequavious Patton
Delivered load here parked overnight got me in and out.
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November 2023 by Adam Hedrick
Gershel has been a staple vendor for fixtures for years for our company. It helps that we are local for fast pickup. The sales team has always taken care of our account.
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October 2023 by Sheli H
Nice location to find new and used store fixtures. I purchased two 84" wall-mounted rails with slots for adjustable shelving along with 12 brackets for my shoes. I am ecstatic with my purchase, as well as the price. Thanks Ed! I will share the results of my finished product
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June 2023 by Brian Galindo
I talked to two people in my experience. As a truck driver delivering, both were completely polite and pretty fast. Not to mention that they allowed me to stay on the property overnight. I was out of hours and worried about parking in Philadelphia. All in all, one stop I wouldn't mind making again
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May 2023 by Jake J
The lady at the front desk needs to be retrained or let go! I’m never going back again to this place! Poor and unprofessional customer service!
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December 2022 by Jennifer Marum
Got in 3 days, even after requesting shipping charge. exactly what i was looking for and shipping was fair:)) thank you!! Life saver ❤
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April 2022 by Doug W
Very knowledgeable and polite staff fulfilled all of our needs with high quality store fixtures and it was priced right.
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December 2021 by Gene Plett
Nicely packed and straped and skidded shelving. Mr Kluas was great
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September 2020 by J Butler
Not much inventory on display. I looked around, nobody offered to help me, and I left. BTW, this place has a red awning over the door and shares building & parking lot with the BBQ joint (restaurant faces the street; entrance to Getshel is via parking lot).
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January 2020 by Michael Sobczak
Nice shop to check out
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January 2020 by Henri Michel
Great price
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December 2019 by Ronald Bull
went to the phoenix az, Mcdowell rd/ store to purchase 4 of their alum. glass top display case, i walked into the store and was greeted by BLARING MUSIC, no one around, after a few mins. of waiting for SOMEONE, i called out, and heard a voice, no person, i walked around to see were someone might be, i saw a office with a man sitting in a chair talking to another man about , what sounded like sports, i waited a little longer and was not even acknowledged i was there. i then decided that they had absolutely desire to help me and walked out, another note, when i was walking into the store 2 other people were walking out, guess they got the same treatment, i contacted the main store in PHILLY, and stated what kind of service i received, i'am sorry i wasted my time and gas driving to a business like that.
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November 2019 by Richie Doyle
Had my first experience there today and it was totally worth it. Great customer service. Already planning a return visit.
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July 2019 by Devon Russaw
This location (Philadelphia) has poor customer service. The woman in the front that sits right at the front door appears to not wanting help customers, not wanting to work there, or enjoy her job. I drove an hour to come there to pick up a display. I got there at 4:43pm. Instead of her greeting a "customer" with a hello, she responded " you cannot buy anything because it's after 4:30pm." The store hours are until 5pm on Google. So why stay open for an additional 30min if no on can buy anything? Makes no sense. That was her response after I said "hello" to her to show her what she should do when a paying customer walks into an establishment. She's rude! Another sales person that I had an unpleasant experience with happened in the past as well. So I seldom come there and I get my retail store needs from online which I will continue to do so. I try to give this place continuous chances, but the rudeness and lack of customer service will continue. As a store owner, it's very important to exhibit stellar customer service. Welp, I will never return. I'll pay shipping and handling for all of my store needs.
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July 2019 by Steve Jackson
What horrible customer service...half the time you order they are out of stock and have to back ship which adds to shipping costs. I ordered a large quantity of product to save on shipping and as I have been working through it I discovered they shipped the wrong product. I asked for universal and they shipped slatwall. They will not take the product back so I am stuck with 18 shelves that I cannot use. Thank goodness there are other suppliers such as Amazon, Allen Display, Uline, and Firefly. (Uline beat their pricing on product they carry.) I am very sad to have been treated this way after all the years I have done business with them.
