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January 2024 by Safa I.
They always do an amazing job with our big boy Samson (standard goldendoodle) and are so accommodating and friendly.
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October 2023 by Safa Petrina
This was our first time at Ham + Bone Fishtown but I think we’ve found our spot! Jayla did such an amazing job with Samson and checked in with me throughout his time there which was greatly appreciated. When I picked him up I could tell that he was very comfortable. I took him to another place in fishtown and he seemed terrified which is why I haven’t returned. Thanks to the Ham + Bone fishtown l team for taking such good care of our Sammy! He also loves his new toy! ? ?
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October 2023 by Victor C.
Best dog products - well priced, high quality, well informed professional staff who are knowledgeable of the stores products. Grooming services are exceptional. Our dog Katie "beelines" to the front door every time we walk her by the store. Our dog Katie loves Ham and Bone. Great vibe! Highly recommend! 5 stars!!! Thanks, Victor
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October 2023 by Shariyma Goldstine
I have been taking my dog for grooming here for the past year and a half. While they do an amazing job at grooming sadly I will not be returning due to poor customer service. I scheduled a groom for my dog a month ago and when I brought him in for his appointment I was told his appointment was canceled. This was after I confirmed his appointment the day prior. I did not receive a phone call informing me that his appointment was canceled and appointments are always booked about a month out.Once inside I was greeted my a woman named Kerace. I explained to her my situation and she let me know the next availability wouldn't be until a month from now. I asked to speak with the owner and she let me know the owner would reach out to me the next day (I still haven't received a phone call). I then asked if I could speak to another employee to get a second opinion on possibly having my dog get seen that day possibly at a later time. When I mentioned this Keraces' entire mood changed and she told me "I was being demanding and not taking no for an answer". This was the first time I've been disrespected at Ham and Bone and because of this incident I will have to find another salon.
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August 2023 by Shariyma G.
I have been taking my dog for grooming here for the past year and a half. While they do an amazing job at grooming sadly I will not be returning due to poor customer service. I scheduled a groom for my dog a month ago and when I brought him in for his appointment I was told his appointment was canceled. This was after I confirmed his appointment the day prior. I did not receive a phone call informing me that his appointment was canceled and appointments are always booked about a month out. Once inside I was greeted my a woman named Kerace. I explained to her my situation and she let me know the next availability wouldn't be until a month from now. I asked to speak with the owner and she let me know the owner would reach out to me the next day (I still haven't received a phone call). I then asked if I could speak to another employee to get a second opinion on possibly having my dog get seen that day possibly at a later time. When I mentioned this Keraces' entire mood changed and she told me "I was being demanding and not taking no for an answer". This was the first time I've been disrespected at Ham and Bone and because of this incident I will have to find another salon.
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August 2023 by Elizabeth Hoover
I love Amy and the whole crew! My Bernese Mountain Dog, Stella, is always so excited to see the team (even though she hates water!), and I feel at ease knowing she’ll be surrounded by so much love. Whether it’s a bath or a full groom, they do an excellent job, and Stella never fails to come back looking like a puppy. I can’t recommend them enough!
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August 2023 by Nicholas Sloma
I take my Blue Heeler here for grooming and the staff is always super nice and knowledgeable when I have questions/concerns pertaining to him. Definitely recommend this place for dog food, toys, and groomings!!!
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August 2023 by Haley O'Connell
Amy is such an amazing owner. I’m so happy that we have such an awesome place in the neighborhood to take our pup! ?
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June 2023 by Giuliana Ramirez
Took our dog biscuit here for the first time and were left very unsatisfied.We asked for a standard poodle cut with fluffy legs, short body, paw shaved.(which is what she currently had, we just wanted it re touched. We never spoke to the groomer about what we wanted, only to the cashier. When we revived her she was completely shaved down. I do know that sometimes when they are matted their is only so much you can do, but she was not matted at all since she was regularly groomed every 2 weeks. I took her here due to the good reviews and was okay with the price (which is high) if we were getting quality, but I would not have paid / brought her here if I knew they were just going to shave her down.
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June 2023 by Giuly R.
Took our dog biscuit here for the first time and were left very unsatisfied.We asked for a standard poodle cut with fluffy legs, short body, paw shaved.(which is what she currently had, we just wanted it re touched. We never spoke to the groomer about what we wanted, only to the cashier. When we revived her she was completely shaved down. I do know that sometimes when they are matted their is only so much you can do, but she was not matted at all since she was regularly groomed every 2 weeks. I took her here due to the good reviews and was okay with the price (which is high) if we were getting quality, but I would not have paid / brought her here if I knew they were just going to shave her down.
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May 2023 by Hazel Peña
I did not have a good first time experience. It was my puppy’s first grooming and I didn’t even get to meet the groomer face to face. No questions were asked of me, I practically just handed off my pup to the front desk person and she took him downstairs. After the grooming I received no feedback on how he did. What I asked for isn’t what I got. I understand that for a puppy’s first grooming a desired look may not be possible but with no feedback I wasn’t sure if he was scared or if he was ok. The appearance of his face is not what I wanted and it seemed as if no hair was trimmed off the body. I was not asked for a desired look nor was I asked for vaccine documents. I asked if I should send the documents and if I could send a photo of what I wanted. I’m convinced the photo of the desire look was not even looked at. I was really disappointed especially after seeing such great reviews. It was our first and our last time trying out Ham+Bone. The staff was friendly and his nails were trimmed and paws were cleaned which is the only reason I give it 2 instead of 1 star.
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December 2022 by Krista Tye
This is the best grooming place. Such cute toys and outfits for pets also. My dog always looks fabulous after a visit here.
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November 2022 by Hana Chong
I had my Akita groomed at the Queen Village location. The groomer was very patient with him (it was his first time being professionally groomed and he doesn't like to be brushed) and did a wonderful job. My dog smelled and looked so good after! The store is well stocked with high quality food/treats and accessories. The staff is friendly and very knowledgable as well. Highly recommend this store for everything your pet needs.
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November 2022 by Victoria B.
Best groomers!! They do walk in nail trims and grind and they do THE BEST job at doing my pups nails. They take the time to make them short and do a wonderful job, every time !! So thankful to have them in the neighborhood
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September 2022 by Ares Headley
The groomer was very kind, attentive to my dog’s needs, and did a stellar job with the cut! I have a Shih Tzu mix and so many other groomers have kept his fur longer than I asked just to make him look “more like a Shih Tzu” but at ham + bone they did exactly what I asked for! My lil guy gets overheated so it helps for his fur to be nice and short. Now he looks like a dapper young gentleman