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February 2024 by Brigida Tirado
I'm constantly calling here like 3/4 times a day for these few days and all I get is the annoying female voice machine all it does is talk talk talk talk talk I'm surprised you still got customers coming in
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November 2023 by Dakota S
Seriously terrible experience, bear with me on this review..First, I went in, talked to the main guy, and brought my own amplifier and subwoofer to have installed on my stock car.I was quickly talked in to upgrading my stock speakers to a set of speakers, and I decided to go with it.Less than 2 weeks later, two speakers crackled like crazy, I returned and was told that I could "upgrade" to a better set and get a free return on the ones they had previously installed. I did that.After the installation, it was within two days that the amplifier fried out (No, I was not overpowering it, I swear. I do not listen to music loud like some people) - I returned, got another amp installed that they sold me.Less than 2 miles down the road, the subwoofer was blurting out loud noises at random and cutting a bunch and my speakers begin to crackle, returned right away and was told that I'll need a new part which is installed in my dashboard, and that the previous one they had installed was their "basic" one and I needed a better one, to filter noise. Paid for that..Three weeks later, I am driving on 76, listening to TALK RADIO - I smell smoke coming from my subwoofer. Pull over, disconnect it, return to shop. Subwoofer is blown out, am told I need a new one. I buy *another* one from their shop.Less than a month later, all my speakers crackle, cut out, lose sound, and are wired incorrectly. Took it to TWO other different shops locally and they completely roasted High End Vine Street's work and said they notoriously do lazy and poor jobs on peoples wiring and they are "tired of having to correct it".Upon inspection at another shop, they began to see how poorly and jankily this wiring job was, to the point where certain mixings on certain songs would not come through due to the way the speakers were wired. For example, vocals not playing on parts where there are vocals, certain instruments not coming through, guitars being only on one side of the car, etc.It is now roughly 11 months later, I have zero audio in my car now after it has cut out entirely. All in all, I gave High End Vine Street Car Audio nearly TWO THOUSAND DOLLARS and received absolute trash in service and quality of product and now I have to spend more money and I have to go elsewhere to have the entire thing rewired and fixed :)P.S Appointments mean nothing here, if you schedule one, you'll still end up waiting an hour and a half before they even get around to pulling your car in the garage. Wasted so much of my life sitting around in this place.
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November 2023 by Cristen Dean
I spent $1100.00 on a new stereo, camera and install. It has never worked properly I brought it back immediately multiple times. The Apple play doesn’t work no one can hear me I have multiple phones same thing. They also installed the new camera on the handle to my trunk. Now I have to be careful not to knock the camera while opening and closing my trunk.
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July 2023 by Joseph Shannon
Rather than give you a straight thumbs up or thumbs down I’ll just tell you a story and you take it from there.In July of 2022 I set up an appointment with HIGH END STEREO to have them install in my 2016 Toyota Corolla a new radio with a built in GPS system. I wanted the GPS accessory as part of the radio rather than one of those clunky things people attach to their dashboard with a suction cup – no thanks.First it was explained to me that I could no longer have an auxiliary input with the new radio but I could connect my Ipod through an HDMI portal wire running near the pedals. I discovered after installation that I would not be able to charge and play an Ipod at the same time since the charger and the HDMI cable used same aperture. I was more than a little concerned about this since I would be using the car for long trips but I soon realized this was the least of my problems.Shortly after I drove out of the shop I noticed reception problems. Now in center city Philadelphia faulty reception for AM is to be expected but in my case there was no reception at all for AM and reception for FM was faulty and constantly breaking up. Also a voice would come over the sound system alerting me that I was over the speed limit even when I was not. They were able to remove the voice over, but sadly that did nothing for the poor reception. They eventually installed a new antenna, which worked well initially but even that proved faulty. Also to add to my discomfort I found they had inadvertently disconnected my rear-view camera.I made so many visits to HIGH END STEREO over the next several weeks with one problem always being replaced with another problem and then another and so forth and son on that I was beginning to become a permanent fixture in their waiting room. Also the staff seemed to be trying to convince me that I was the problem. The most bizarre event (and the final straw) was one day I called them up at nine in the morning and made an appointment for 3 O’clock that afternoon. When I got there I was told my appointment had been scheduled for yesterday and I never called to cancel but they would try to fit me in. I did everything I could to control my exasperation and informed them, as calmly and as courteously as possible, that I had made the appointment six hours ago not six days ago. However, I did not press the point since it was beginning to dawn on me that in the land of the blind the eyed man is king or (even worse) I was starting to feel like a frustrated character torn from the pages of a Franz Kafka novel.To make a long story short after weeks of frustration, disappointment and numerous visits I finally threw in the towel and took my car and my business to PERZAN’s at 64th and Market. The PERZAN guy started from scratch. He was able to fix me up with full auxiliary access, exceptional reception for both AM and FM and also provided me with several benefits that could have been but were not wired in by HIGH END STEREO the most important being steering wheel volume control which is a real perk. PERZAN was also able to provide me with perfect rear camera perception and the reception both AM & FM continues to be first rate.So that is my story. Take from it what you will.Joe Shannon
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July 2023 by Steven Solivan
I went here and the people were nice and all, but whomever installed my system did a horrible job. I can’t even utilize my equalizer that comes with my car. (I didn’t buy a equalizer, I didn’t change my radio at all, just added speakers, amp, wiring)The wiring was horrible and I spent more money there then I would’ve anywhere else
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May 2023 by Robin Edwards
I went to this place back in March 2023. The location of this place is a little hectic as there was a lot of construction going on. However once you got in, it was clean and organized. They have waiting chairs with a place to charge your phones / both apple and android.The clerk was responsive and pleasant. The guy that work on my radio, came out, spoke with me directly and explained my options. I’m definitely coming back for them to install my radio. The only reason why my rating is not 5 star is because I have had the actual service done, just a diagnostic.
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February 2023 by Donald Walter
Excellent experience.I can't thank Anthony and Mark for installing a back up camera and Nav system in my 07 Honda Element SC. Saw their booth at the Philadelphia Car Show and they were true to their word of installing an excellent system.Thanks
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December 2022 by Cody Amengual
One of the easier 5-star ratings I could give. Called on a Tuesday night and got me in first thing Wednesday morning. I attempted to install an aftermarket mulitmedia head unit in my 03 Lexus GX and failed. These guys got the job done in less than 2 hours and took genuine interest in what my dilemma was. Such a niche and complicated job to master and they gave a more than fair price. I will come back to upgrade audio here due to how easy and fair these guys treated me.
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November 2022 by Samuel Abbruzzese
Had an awesome expiration very helpful and informal. Talked to Anthony on the phone to have make an appointment Scheduled immediately to update my truck radio unit.When i arrived Giovanni took care of everything very knowledgeable. Went over the options available and found the unit that was right for my needs , they took it from there with in 2 hours called me back and the job was complete . Professional , fast & convenient. simply the best !
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November 2022 by Jonathan Bhattan
By Far the most amazing service and cleanest install. Anthony and the entire crew made sure I was well taken care of and had great advice. My 2022 Silverado looks completely stock until you turn the volume up! Amazing company and amazing people! #1!!!
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November 2022 by rodney chambers
High End Stereo is the Absolute best we have a Livery service and these guys keep our vehicles looking and sounding good. Because of them we have the best Sprinter in the game.
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November 2022 by Everett Katzen
I had a GREAT experience with High End Vine Street Car Stereo. They were prompt and professional, and did a perfect job. Anthony and his team are very experienced, and I felt completely comfortable with their recommendations.
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November 2022 by Terie Fields
I took my Jeep to the dealer today to get my stereo fixed. They were very pleasant. They were able to address all my needs. I'm very happy with the outcome. I will recommend this shop.
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November 2022 by Anthony DEmilio
Had my radio replaced in my car with a Kenwood CarPlay. Anthony and his staff did a great job. I would highly recommend this business.
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October 2022 by Lex B
Helped me with my backup camera and alarm on car. Anthony and the rest of the staff are very helpful and informative. Really convenient and try and work around your schedule to get services done for you. Money well spent.
