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March 2023 by Allyson Coughlin
I started filing online back in January- it is now March and my taxes still aren’t filed, and it is incredibly difficult to get in contact with anyone at the office. I get a voicemail saying to call back my agent, and call all day only to never get a response. There is no way to leave a voicemail and if you get transferred to their customer service team you just get left on hold for ever. Very frustration experience, will never use H&R Block again.
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March 2023 by Excel Range
The H&R Block office located at 7245 Frankford Avenue Philadelphia PA continues to be my 1st choice. Tyrone Harps has prepared my taxes for many years. He is highly knowledgeable, professional & thorough. He prioritizes customer needs & takes the time to understand your individual situation. The staff is flexible & accommodating. They are answer all of your questions with patience.
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March 2023 by PHL K
Had a ad experience at a different location, but this location (4905 Frankford) made up for that! I highly highly recommend Shaquana Mcafee as she answered all my concerns, explained everything great, and gave me great advice suiting me as a person and not just a client. Thanks for everything!
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February 2023 by Google user
The H\\u0026R Block office located at 7245 Frankford Avenue Philadelphia PA continues to be my 1st choice. Tyrone Harps has prepared my taxes for many years. He is highly knowledgeable, professional \\u0026 thorough. He prioritizes customer needs \\u0026 takes the time to understand your individual situation. The staff is flexible \\u0026 accommodating. They are answer all of your questions with patience.
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April 2022 by Rodney Dunmore
To keep a good track of My taxes.
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March 2022 by 3Reasons 2Hustle
The person who did my taxes has been doing them for the last 3yrs & I have never had a complaint. He is friendly and knowledgeable.
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March 2022 by Mary Jackson
Every thing was made so simple.
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February 2022 by Key Phillips
Friendly professional staff eager to get you the best refund possible. I damn sure walked out with a smile on my face. Definitely going back again next year this is not my first time and won't be my last I just love them.
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February 2022 by Shakia Jackson
Always a good experience and they do an amazing job
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February 2022 by Donnie Falice
I've always used H&R Block during tax season.
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February 2022 by James Schwartzer
Very professional and nice.
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January 2022 by Ameerah Watson
Because I liked how he took his time and explain to me about my taxes very good customer service
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June 2021 by Thomas Thompson
Very helpful
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April 2021 by William Bolton
Because hr . block did a great job
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April 2021 by Derrick Carter
People were friendly courteous respectful hard-
