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March 2024 by David Clark
while the front desk receptionist is very nice, the office doesn't understand what an appointment is. I show up for my appointment and the "tax professional" comes out to say the appointment before me is taking longer than expected and I'll have to come back. The whole point of making appointments is to avoid this. Incredibly unprofessional, certainly wouldn't trust them to do my taxes.
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February 2023 by Octavia Randolph
Very helpful friendly professional what they do.
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February 2023 by Isaiah Dasher
the lady peggy messed my TAXES up went from 7k return to $900
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June 2022 by bazilla imran
I have had the worst experience at his place ever. I came in to file my taxes for the past two years, and they gave me a bunch of paperwork stating that they had filled my taxes. I filed them back in March, and it's June now. I still don't have my refund. I called them today, and someone in the customer service department told me that she couldn't see a record of me in the system. They never filed my taxes and took my money for the filing fees. I paid these people, and they never filed my taxes. How incompetent one has to be to do such a thing. I will not recommend them to anyone. Honestly, go somewhere else or, if you can, learn to do it yourself. These people and especially Peggy, are not reliable at all. I even talked to Katherine Howard, the manager, at the beginning since I was having issues with Peggy delaying my taxes. Even after her supervision, I still don't have my return, and they lied to me by saying that they had filed them. So unprofessional and incompetent. I've never left a bad review for anyone in my life, but I had to for them. Please, save your time and money by not doing business with them.
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April 2022 by Robert J Carter
Peggy, your employee is very courteous and knowledgeable as a tax preparer.
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March 2022 by Bikim Brown
My Representative was helpful and informing.
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March 2022 by Monique Garrett
The staff was unprofessional and told me after waiting they should have left an hour ago...my problem? They rescheduled me for today at 3 got a call at 12:30 trying to reschedule me and sent a text saying appointment at 4. 13 thumbs down
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March 2022 by Brian Feaster
The service was quick and easy.
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April 2021 by Ajeya Nandi
Made it easy for me to get my taxes done.
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April 2021 by Ebony Boney
Because Peggy is the best.
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April 2021 by Ava Williams
The excellent service I received from KATHERINE E. HOWARD, Senior Tax Specialist.
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April 2021 by MrSnakedoctor85
Accurately and professionalism and care is always taken when doing my taxes.
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April 2021 by Deidre Hansford
Tax professional look into my taxes very carefully.
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April 2021 by Dianna Vogel
Very helpful and prompt with responses
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April 2021 by AnDCaster
Agent was very helpful
