Independence Blue Cross

Health Insurance
Hours: Independence Blue Cross offers health insurance plans with a large network of doctors and hospitals. Customers report that sales agents like Trisha, Chelsi Woody, Maria, and Sherry S. provide excellent customer service. One customer noted that Trisha was patient, kind, knowledgeable, and extremely helpful, working past closing time to help a son sign up for a new plan. Another customer shared that Chelsi Woody gave peace by helping procure coverage and find the best plan, answering all concerns informatively. A customer had a great experience with Maria, who helped navigate the site and select a plan painlessly. Trisha Davis was also praised for excellent service, communicating well and helping choose a dental plan, while introducing other useful plans. However, one customer had a problem when an account was deactivated by mistake, and no one in customer service would listen until sales agent Sherry S. recognized the problem and argued with the supervisor to restore service. Overall, helpful sales agents are a key part of the experience.

1. Philadelphia, Pennsylvania