-
October 2022 by Da O
Cold customer service and very ImpatientEditto the owners:Don’t try to push away responsibility!!I’m not a scam company, I’m one of your customers and if that j*** at the front desk was a bit professional and friendly I wouldn’t have written it. Go do your homework
-
September 2022 by John Bufogle
The best place in town
-
April 2021 by Evan Moorehead
Even when they didn’t have what I was looking for, the staff went out of their way to help me find what I was looking for
-
November 2020 by Review Buster
I went to get some padlocks they offered me keyed alike option and that was exactly what I neededVery convenient Would be going there for more business
-
September 2020 by Dronin
Cute little hardware store
-
October 2019 by Carl Rankin
Have all your needs for locks
-
May 2019 by Chris Ippolito
Independent Hardware is very knowledgeable and their prices are very fair. Nj
-
February 2019 by Tymur Laburets
Big selection of merchandise, helpful personnel.
-
November 2018 by Katelyn Kimmel
I manage a locksmith shop and I absolutely love the people that work at independent hardware.Keith, Frank, thank you so much for all of the great things you do for me and my company. I will be a customer forever. I recommend independent hardware to anyone looking for great service with unbeatable prices.
-
November 2018 by Joe Hall
Small looking from the outside. But they have very knowledgeable staff. Who knows where everything is. Great pricing.
-
November 2018 by Larry Giglio
Good. Waiting for Locksmith to call and set appt to give quote for new locks on condo building.
-
November 2018 by Maria Favorite Roses
Quick service and friendly.
-
April 2017 by Katherine D'Abadie
I have had several keys cut here. And help with a locking mechanism that had a pin out of whack. The service has always been helpful and the small projects over the years have turned out perfect.
-
August 2016 by jtimo3
I deal with Keith here. Big help!
-
May 2016 by Zach S.
Look folks...ive lived in Philadelphia most of my life. Im no stranger to the "Philly way" of customer service (a little gruff but ultimately helpful in a unique way) But this place takes rudeness to a whole new level. *Before coming in, I called ahead to ask if they make keys and take credit cards. * After walking up to where to workers were standing as I looked for the door, "Buddy! Wrong entrance. That door!" Dirty looks. Ok cool. No problem. I walk in at the other entrance and wait. Ring the bell. Wait. I can hear someone shuffling around. Wait. Finally, a man walks by and gives me a dirty look without acknowledging that im there. I say "hello?..."After walking back into the room where im standing he says "what do you want?" Dammmmnnn Daniel. Back at it again with the rudeness. "I need to get keys made. I called in a few minutes ago. You do make keys?" No response. At this moment a woman walks in who I must have spoken to on the phone. He turns to her, gives her a dirty look and tells her to take care of it. At this point I ask "is this a problem? Is it an imposition to make the keys?" She nods her head yes and laughs. Guess I missed the joke. After I ask for the number of keys I want. She makes them. She gets her boss and he explains that there is a 25$ minimum for card purchases? "No one told me that." "Well thats what it is." The man from before said. "No one told me that when I called in, when I judt asked for the price and gave her my card. And their isnt sign either." "Fine." What an enjoyable trip to buy keys. Morale of this tale...screw those guys.
