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March 2024 by Shane Harry
I do not understand how they charge for every form and when I went into the office there were people waiting and 1 old lady in there. I don't think someone with old timers will be doing something as important as MY TAXES! She wouldn't even answer the most simplest questions! I understand I can do it myself for freebut paying over $400 is horrendous! I told NEvermind and left! I found another place that only charges $120 no matter what forms and I even heard the IRS building downtown will help people file for FREe! Definitely, going to the IRS building next year!
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May 2023 by A A
Do Not come here! I was charged $700 filing fee to file a REGULAR tax return! Just a Regular W2 Form NOTHING ELSE! was added. Go to Campaign For Working Families they do it for free there.
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April 2023 by Oscar Kelly
Need more help on Girard office.One lady taking care of all clients.She is very kind and professional, but she needs assistance... badly.
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April 2023 by Deborah
The cost of 716$ is definitely too expensive.Why so high?
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February 2023 by Luke Schwedler (schw3d13r)
I get to the end of my taxes, the guy tells me its $500 in fees and that they charge by form and does not think to tell me that in advance before giving me the advanced package. He also nearly messed up my taxes and nearly cost me $500 in my return. When I went to the jackson hewitt in Cherry Hill I was charged $130 last year. Some of the 'forms' they charged me for were not even necessary to do my taxes. Total scam. Cant believe this happened.
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February 2023 by Keith Denmark
Jackson Hewitt was so helpful and professional that got me back every penny I deserved
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January 2023 by Katrina Greenfield
I've been filing with jh for a number of years and I'm always satisfied with the service. I would recommend them to fellow tax payers.
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December 2022 by NIA JOHNSON
The tax lady was very nice, helpful, and knowledgeable
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April 2022 by Jerome Leak
Cost way too much to do simple taxes over $400 just to type your income in and submit it if you don't own any property I would highly recommend doing it online yourself what a rip off
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April 2022 by Ousmane Sissoko
The price is too high they will take basically all your tax refund talking about it was a lot of hard work, do not go there please
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February 2022 by Community Hair
They steal your money over charge you and Never reach out to fix the problem, they have stolen money and the company hasn’t tried to fix the issue. Very distasteful, poor customer service, and still waiting on customer support to reach out and refund me my money, no shocker the company is ignoring me and this incident. I did call no supervisor was available, left my information no one reached out, so you know you over charged me and will do nothing to fix it. Thieves!
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February 2022 by sharifa bradley
Overpriced for the service. They are trying to charge me over 600... I used JH the past 2 years and never paid over 350. I am very unsatisfied with the service and consideration of the manager especially considering the tax preparer missed pertinent details (decreasing my refund) that I found while reviewing my completed documents that were dropped off the previous day.
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February 2022 by Andrea Smith
Very frustrating. A lot of Mistakes and several calls just confirmed that my information was sent and corrected. I may not use this service again . This year experience was a lot different from previous years!! Not happy at all!
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January 2021 by Ree Bryant
Love this place. I go here every year.. never had an issue.
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February 2020 by Girard 10333
I went to 1330 W Girard Ave Jackson Hewitt. My preparer was Denise. Wow she is great to sit with. She explained everything slowing so that I could understand. There was things that I did not understand and she took her time and made me comfortable to know that things changed from last to now. Denise was the BEST! I will see no one but her again next year.
