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August 2023 by Wendy Amiano
KDI professionally handled our Plotter and Printer Situation. We dealt with their NJ location. A member of their PA leadership came out to address follow up concerns. As a business owner I really appreciated that.
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December 2020 by Jered Widmer
Our firm has been working successfully with KDI for almost 20 years for our office technology needs. Their team takes the time to understand our needs and offer solutions that fit our budget. We've occasionally searched out alternate leasing solutions over the years but have found that in the end, the folks at KDI provide the best balance of product, innovation, service and support for our small business.
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December 2020 by Krista Mccue
Manually monitoring our 20+ printers’ toner level, data connection, and handling repairs took a great deal of my time and energy. KDI’s Managed Print Services has saved us 20% per month while giving me a seamless solution to this time-consuming task. In addition to the cost savings, they’ve simplified our printing, our supply replacement, gave us onsite service, and made it easier for our IT Department. I love their quick turnaround and that they take care of everything.
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December 2020 by Michael DeAngelo
My agency uses KDI for their print management services. We have roughly 15 devices, including two bigger copiers. Since I have been working here, they have been consummate professionals. They're always available whenever we need support, and they have been a great ally in ensuring that we are up and running as needed and expected.A big thank you to our representative over at KDI, Karen Gold!
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December 2020 by Janet Haefner Rogers
We happened upon KDI when we were forced to purchase a refurbished copier a long time ago. The copier wasn't much, but KDI was and continues to this day to be STELLAR in their service, their response time and their training. And once we got rid of that refurb...they got us into a new machine on a great deal that suits our needs perfectly for our small firm. I would recommend KDI for ALL your copier needs!
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December 2020 by Matt Smith
KDI has quickly risen as a key partner in the document needs of Bethanna. As a non-profit with a small IT team, KDI is always there to lend a hand; their flexibility and professionalism is outstanding. We are in a much better place with our copier fleet as well, and more recently with our smaller printers, THANKS to KDI's work and service mentality.
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December 2020 by Melissa Linteau
KDI has increased the monthly invoice by 10% without prior written notice on a locked in rate signed for a 39 month period. No one at KDI wants to resolve this issue, but they want me to sign a new 48 month contract. There is NOTHING on the legal agreement that states the monthly will increase by 10% annually for the 39 month agreement, but they insist It's the policy. I was never made aware of any such policy and they have not provided any proof of such policy.
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December 2020 by Richard Lee
KDI Office Technology is a wonderful vendor, in fact a true partner. They continue to support our printing business even through these difficult times.
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December 2019 by Amelia H
woman on the phone was very rude because i did not want her services,
