Kiehl's Since 1851 is a popular destination for high-quality skincare products, including soaps and lotions. Customers appreciate the attractive packaging and seasonal discounts, making it a great choice for gifts. The store is known for its exceptional customer service, with staff members described as friendly, knowledgeable, and passionate about the brand. Customers feel comfortable discussing their skin issues, and staff members take the time to listen and recommend suitable products. Many have seen positive results from using Kiehl's face soap and creams, particularly for oily skin. While there have been minor issues with product packaging during online orders, the overall experience remains positive. Visitors enjoy learning about the unique decor of each Kiehl's store and often leave with new products that enhance their skincare routines. Overall, Kiehl's offers a welcoming environment and effective skincare solutions.
Trey and Theresa were so amazing! They helped my friend and I navigate through our first time visiting the store, and find the best products for us individually! They were very educational and informed about the products which I loved. Thanks so much guys!
January 2025
This is my first time purchasing products from this company. I love the moisturizer.
December 2024
Had a wonderful experience in this location today. All questions were answered very thoroughly and the man who helped me was sweet as can be. I can’t remember his name but he was really great and I appreciated him taking the time with me to talk through many different products before I made my purchase. Will definitely... read full comment
