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December 2023 by Ahmed A
Hidden gem prolly the best sneaker go sneaker boutique I’ve been to selection is A1 and theyCool. Shout to Philly
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December 2023 by Austin
Selection is nice but the service is sub par
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November 2023 by AK
Great shop, lots of inventory and friendly staff, left with my new favorite pair of sneakers
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November 2023 by Patrick Ibrahim
Great store
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October 2023 by Ben Ross
Cool store, helpful employees
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September 2023 by Inexperienced Tech Guru
Awesome store. I am a loyal customer. All the way from Texas. They always have the best gear for the right price. And have the best customer service. Thank you
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August 2023 by Shablis Glover
Customer service is trash. Went 2 weeks in a row to buy sneakers and both times I had to ask if anyone wanted to assist me. Called the girl out on it the 2nd time.
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May 2023 by C Shell
Worst customer service, only leaving one star review because it’s mandated. First off I asked for a pair of sneakers to try on and he shrugged and gave me attitude. Then I switched my mind to purchase another pair which was higher value and wanted an another pair for my Fiance. Sales Rep was exceptionally rude code number: 07KF instead of the sales representative being happy that we were purchasing two pairs. They gave more attitude. Also, we were going to wear out but the store policy withholds customer to purchase before wearing. At the end of It I asked for a trash can, not for him to touch or grab just a trash can to throw out the paper and socks from my fiancé. He said “you have to go outside, I’m not touching the socks, you can give me the papers, there’s a trash can outside on the street.” His attitude was beyond disrespectful, condescending and rude to a purchasing customer. The manager kicked my finance out after he confronted the sales rep for his rude behavior. Will not be purchasing from here again, I recommend everyone else go else where.
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May 2023 by J Will
Ordered a pair of shoes on 5/12, delivered on 5/13. Quick shipping. Pleasant experience, for me at least.
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May 2023 by Emil H.
Soo it's a little after 12pm on Monday, May 1st... i have been watching the staff feverishly ready the store for opening.. a small crowd of roughly 6 people have assembled outside. Two staff people walkout, one leaves the other fires up a cigarette, it's 12:05. One of the customers asking, "What time are you opening." The reply, "we open when we open, i don't know." The customers waiting gasp in unison. I called the store to inform the manager of the sequence of events, he seemed unfazed.. no business from me. Something worth considering before you go there to shop..
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December 2022 by stephen bradshaw
Came all the way from NYC to pick up a pair of sneakers I won in a raffle and it was definitely worth it. The staff was friendly and the atmosphere was dope.
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October 2022 by Jason Burnett
Designer goods and top service. The store's layout was expertly crafted. Love their support for the Philadelphia Union. #doop
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October 2022 by Elisa Niva
This is the first bad review I have ever written. Made the mistake of going to this store to get a birthday present for my brother, I was in a hurry so bought a pair of shoes without checking them thoroughly. When I returned the next day to return them since he didn’t like them an extremely rude staff member was clearly looking for any reason not to take them refused to take them back even though he had never even put them on his feet because there was a tiny bit of lint on them that I removed with my finger in front of her. I literally thought she was joking when she said it. Definitely will not be returning.
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October 2022 by Rick S.
Had a friend of the owners mention Lapstone and Hammer to me and I happened to see the store while walking down chestnut and stopped in. Wow! How didn’t I know of this place before now?! Amazing store, amazing products, amazing staff……much more then a sneaker store that’s for sure. I will be shopping here from now on
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July 2022 by Nick Parker
Accidentally ordered 2 pairs of sneakers from there website, sent support ticket moments after realizing they email me back and say it’s gonna be a 20$ “Restock fee” and then I respond that’s fine even though that fee is a joke to begin with and fast forward a day later they ship the order and now I’m stuck with an extra pair of sneakers and out over 100$. Certainly would not buy from this company ever again they obviously don’t care about there customers and are willing to burn bridges over a couple a dollars.
