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November 2023 by Marina Novikov
Steve had a lot of patience with us. It was a pleasant experience overall.
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November 2023 by Stacy Butts
Steven was very Professional he took his time , he didn't force anything on me I stuck to my budget and he was very pleasant to work with
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October 2023 by Mary Pat Andrews
The 'sleep expert' who assisted me, Ben, was super knowledgeable and helpful. He took lots of time answering my endless questions and helping me to find the perfect match for my needs. Not the mattress HE thought I needed, but the mattress that best matched the features I decided were important to ME. Outstanding service is all I can say. He really went above and beyond and "outside the box" to find creative ways to create the perfect sleep solution for me. And he's the kind of person you just know you'd love having for a next-door neighbor! I checked around and compared prices also and I believe I got a decent deal... although a good night's sleep is priceless! Altogether a painless... and actually rather enjoyable... shopping experience!
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September 2023 by Eileen Franczyk
The sales girl was so informative. She explained about different mattresses and did not rush. I was very impressed with her.
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September 2023 by William Ben Dover
My real name is Jerry C. I don’t like publicly displaying my name just for privacy issues.However, I had purchased a bed during the labor day sale and had it scheduled for the following Tuesday. The delivery went terrible, didn’t knock and only called. I had called them back right back and was looking right at the driver & the passenger saw me waving at them. All they did was just drive off. I took the time to bring the bed down so it can be a quicker delivery since I just worked 23 hrs the last 2 days and running on 4-5 hrs of sleep.I called the store back and Ben had answered the phone. He had helped me with getting my delivery rescheduled and even tried to get it delivered the same day. It was Ben’s sale and he went above and beyond to make my order work out because my girl and I was ready to cancel the order because of those delivery men. I greatly appreciated Ben
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August 2023 by Charlene Johnson
My experience was great, Anna Maria outstanding on knowing what mattress was good for our backs and comfort and the quality of the mattresses. Keep up the good work and we look forward to a restful sleep in the near future, thank you again.
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August 2023 by Catherine C. Hughes
OUR MATTRESS SHOPPING EXPERIENCE WENT BETTER THAN WE IMAGINED THAT ITWOULD.STEVEN, THE MATTRESS FIRM ASSOCIATE, WAS VERY KNOWLEDGABLE ABOUTWHAT QUESTIONS TO ASK, SOTHAT WE COULD MAKE ANINFORMED DECISION MLLONWHAT WE REALLY NEEDED.
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July 2023 by I.R Jill
Would have loved to shop here but they locked the doors during business hours lol. Could see ppl inside just ignoring me. Just not the kinda place I'd wanna do business with. Would give zero stars if I could.
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July 2023 by Susan Ibrahim
Leilani was wonderful. She was well informed and very helpful!
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June 2023 by Marc Colon
Working with Antonio was a breeze! Very knowledgeable, customer oriented and does what is in your best interest. Because of this, I bought from Antonio and not direct from manufacturer.
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April 2023 by Suzy Green
Very pleasant experience. We were looking for a new box spring and mattress for my daughter. She was happily shown multiple mattresses and was happy to find one. The price was right what we were hoping.Thanks
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March 2023 by gillian davis
Though I went in fairly sure of what I wanted, Akwesi helped me feel confident in my choice by showing me comparable mattresses, using the MattressMatcher tool. He is personable, kind, knowledgeable, professional and took all of my needs into consideration.
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February 2023 by Carlise Cartwright
Initially I dreaded mattress shopping but our salesman, Stephen, was knowledgeable and pleasant. He helped us narrow down what we were looking for and gave great advice regarding our physical needs and financial requirements.I was pleased that a process I thought would take a few days or weeks, was completed in a few hours.
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February 2023 by Linda Wakefield
Akwesi was so helpful, willing to work with us. He researched several options for us, to ensure we bought the size we wanted and the best value. This was a great experience, thank you!
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February 2023 by Cheryl Holmes
Stephan was very knowledgeable and friendly. Took time to show and explain about the different mattresses. Made it much easier to make an informed decision.
