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November 2023 by Virginia Vassalotti
Olivia was a great customer service rep. We felt like she gave an honest opinion without forcing us into a more expensive product. Definitely recommend!
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November 2023 by Michael Grinnan
Working with Store Manager Marsha was a great experience. We hadn’t bought a bed for my son since he was little and now he is 15 and six feet tall. She listened to him and made sure he was happy with the comfort level. Would definitely buy from Marsha again, and recommend anyone looking for a new mattress to start here.
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November 2023 by Chloe Seipel
Olivia was fabulous. She was very kind, helpful, and informative. She helped me find exactly what I was looking for right in the price range I was hoping for.
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October 2023 by Riley Spahr
Working with Matt was perfect. His customer service was amazing and he helped us find the perfect mattresses for our body types and individual sleep needs. Would recommend him to anyone looking to upgrade their sleeping experience. 10/10 dude.
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October 2023 by Malekka Dade
We had a great experience here and we would definitely recommend to all of our family and friends. Marsha was very professional, knowledgeable and made the right decision to choose the best mattress, very easy!
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September 2023 by Dominique Green
Olivia was very nice and helped me with choosing my bed that met my needs for a better sleep. She and her boss, I believe her name was Marsha(I apologize if I got the wrong name) also had the answers to my questions and made the process of getting my new bed really smooth. I recommend going to this Mattress Firm for quality service and great deals
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August 2023 by Tenika Gray
The sales woman Olivia, was very friendly, easy to talk to, not pushy as some can be. Very knowledgeable and knew what mattresses could be an option for me since they didn't have the 2 I actually wanted to try and select from. The other lady Marsha I believe, she was welcoming to my family throughout our time in the store while we made our selection. The store was very tidy and well kept. If you want A1 service, this store is a must to go to. Even if they don't have what you came for, i don't think you'll leave disappointment the other options were still good choices and I can't wait to sleep good on my new mattress ? ?.
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August 2023 by James Ligot
My visit to Mattress Firm was very smooth and straightforward. Olivia was very helpful and knowledgeable about what mattress was best for me. I completed the visit by purchasing two mattresses for my guest bedrooms.
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August 2023 by Anthony Mcneal
Olivia was great. No pressure, allowed us to take our time to pick the best bed as well as helped us picked the better adjustable frame to fit our needs. She worked with us on everything down to the financing. Thank you Olivia, job well done!!
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August 2023 by carrie manerchia
Our sleep expert Olivia was very helpful She was kind n courteous n knew a lot about the mattresses She helped us greatly with what we were looking for and needed. I would recommend Mattress Firm to all my family n friends. An A+ from me!!
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August 2023 by Bernadette Cordero
After spending several minutes looking at and testing a few mattresses, Marsha approached me to ask if she could help me. After explaining what I needed, she took me over to the perfect mattress. We closed the sale and I walked out 10 minutes later thinking that Marsha made a chore into a very pleasant experience. Bernadette
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June 2023 by Aisha Stephanie Miller
Olivia was so friendly and helpful! She was able to help me choose the perfect mattress for my toddler’s first bed over the phone. She was able to answer all my questions and patiently helped me decide on the right fit for us. I have three children and was able to order it over the phone without leaving my house and without guessing and ordering online. Thanks so much, it was a great experience!
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May 2023 by Jennifer Williams
Marsha was excellent. She made the purchase of my mattress easy, efficient and thorough. This is the second mattress I've purchased from this company. The service was great the first time and better this time.
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May 2023 by Neesh J
Marsha was an amazing knowledgeable associate. She walked me through the process and was able to get me booked for delivery the next day. Way to go Marsha!!!!
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May 2023 by Tracy Prioleau
I went online to Mattress Firm, to buy a King Size Platform mattress frame. I then was invited to Chat with Gavin. I told him what I wanted, and he assisted me and the price was right !!
