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March 2024 by Robert Graham
Excellent customer service and very helpful staff.
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March 2024 by Gilbert Byrd
Excellent service!
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March 2024 by DeeSkillz
Had a great experience while prom suit shopping for my brother the young lady that helped us was great she answered all our questions and made sure we were satisfied before making our purchase
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February 2024 by V G
Helpful staff
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February 2024 by LINDA bendack
Good place, nice suits for men
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December 2023 by Scott
The in house tailor is a great option. I do most of my shopping from them online, but is is super fluid when making returns or exchanges in store for what I've purchased. Staff is always pleasant and helpful. Good spot to shop for attire
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December 2023 by James Stout
Very friendly and helpful. Was in a tight situation needing a suit with a tight deadline. They saved the day!
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December 2023 by Robin Miller
Great spot for very nice mens clothing. Friendly helpful staff. Needed a blazer and outfit for Christmas. Picked out a couple things. Going back next week. I would recommend.
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November 2023 by Tyreese Oden
This have been by far the worst experience and biggest inconvenience I’ve ever had with customer service at this location. It started a few months ago where we started a group package for my little brother wedding.The staff at this location are not on the same page and doesn’t communicate well with each other and their systems are not in order. My son and I was fitted on the same day back in August. But they never entered my son info into the system. So I had to bring him back another time just to get him fitted all over again.I started off dealing with the manager Nick trying to order a suit for purchase the wedding. He recommended me a suit online that I could order based off what I was looking for. Once the suit came in I was fitted for alterations and the suit came back too big and not what I was looking for and they said “they couldn’t tailor it anymore because it won’t look right due to the stripe on the leg”. This was a complete waste of time and money.I had to find another suit in the store, which was price over $500 and wait 2-3 more days. I insisted on paying upfront, but Nick told me don’t worry about it, he will order the suit and it will be in in two days. I called two days later, and no one knew who I was, what I was talking about and the suit was not in and Nick was off. I had to go to the store in person and do that process all over again for the second time ( find the same suit try it on and get measurements all over again).At this point on 11/8/23 I was dealing with another manager by the name Tammy she was very helpful and honest with me and said that Nick never ordered the first suit and she would take care of me. Then they finally ordered the suit and told me they will do express shipping and I could come back and get sized for it. Tammy ensured me that the suit will be be guaranteed for pickup by 11/18/23 along with my son rental suit.I called the store on 11/18/23 around 6pm because I never got a call, text or email that it was ready. Another manager by the name Morgan was helping me at this time and trying to figure out the status of my suit. Morgan explained to me that the suit been ready since 11/10/23 and nobody ever called, texted or emailed me and the tailor is about to leave so I’ll have to come back Wednesday to be taken care of. Morgan let me know that tailor would stay for me which was helpful but here I am going out of my way again @7pm on a Saturday night when I could’ve handled this all in the morning.When I got there Morgan was helpful and had my suit ready and it was cool. However, this wasn’t the only problem. I was picking my 13 year old son suit up as well and they didn’t even have the correct pants on his order so we had to stay at the store for an additional 45 minutes until they made the alterations to a second pair of pants. The store told me that the pants were sent back to Houston by mistakes and they don’t have not control or it. Also, his shoes had a big scuff on them so we couldn’t pick them up either.Again, this whole process have been so stressful for me and my son having to go back and forth back to the store at least 6-7 times spending hours of our time because use of their mistakes and poor communication. They didn’t even have the rental package right after me explaining several times what I wanted from the start. This experience have been extremely dissatisfying and stressful and we’re 5 days out from the wedding on a holiday week and we still don’t have all of the stuff that was promised and guaranteed to us.
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October 2023 by roseanne dajnowski
Poor customer service. Poorly stocked. Employee said "I don't know why but we don't have very many suits." We left and went to the Cherry Hill location and purchased a suit, shirt and tie and arranged alterations all within an hour.
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September 2023 by Thomas Ninan
Went there for an alteration, Ms. Laura is amazing personality. Came out after buying another suite ?
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July 2023 by klbsr1969
Great customer service! The young lady that served me was awesome ☺️. I wish I could remember her name.
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June 2023 by Vince L
Rushed service by inexperienced workers . Overpriced clothes . Employees seem unenthusiastic about their work .Higher more older experienced salespeople who care about this work
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April 2023 by Mike K.
I was in 3 weddings in the past 7 months. I was fitted and rented a tux for all of these weddings from this location. I had an issue with every rental. This time was the worst though. Both buckles on the tux pants were broke. I was given a 5x shirt and a 2x vest. The collar was three inches too big and looked like bacon. We made the "manager for the day", Ricardo Santiago, aware of these issues and he was rude and very ignorant. Blamed everything on us and was very aggressive. I have three more weddings for this year. I already told all three parties to avoid this chain. They will be going elsewhere and I advise you do too. 0/5
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April 2023 by Gladys Rodriguez Matos
Rick, went over & beyond to help my child!! Making sure he was comfortable in his rental tuxedo. Thank you for your professionalism & honesty!!!