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November 2023 by Olga Del Valle
The salesman was great. Prices vary so there is something for everyone.
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October 2023 by Mach Zombie
Josh is great! He was very professional, made me and my dad feel great when picking up our reservations, and to top it off he helped me out with a mix up that occured with my tux shipment. I'll definitely be making this spot my go-to Men's Warehouse ?
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September 2023 by Max Stainton
Let me buy the suit! Or at least charge a reasonable price for your rentals.Having the style exclusively for rental is an anti-competitive, monopolistic tactic that exploits vulnerable customers who have no option but to shop at your store. You rip people off. You put pressure on friends to pay $200+ to be a groomsman in their best friend's wedding and walk away with nothing. Then you charge a late fee if the wrinkled, tattered, ill-fitting, overpriced suit isn't returned within 24 hours of the start of the event.Your company is predatory and you should be ashamed of your low-quality, money-grubbing rags. Charge a fair price for rentals or offer an option for purchase.
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September 2023 by Max S.
Let me buy the suit! Or at least charge a reasonable price for your rentals. Having the style exclusively for rental is an anti-competitive, monopolistic tactic that exploits vulnerable customers who have no option but to shop at your store. You rip people off. You put pressure on friends to pay $200+ to be a groomsman in their best friend's wedding and walk away with nothing. Then you charge a late fee if the wrinkled, tattered, ill-fitting, overpriced suit isn't returned within 24 hours of the start of the event. Your company is predatory and you should be ashamed of your low-quality, money-grubbing rags. Charge a fair price for rentals or offer an option for purchase.
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July 2023 by Kali
Yesterday my partner and I received service at the Downtown Philadelphia location. My partner was getting a standard fitting/measurement service from a tall, older white male worker (I don't know his name as he didn't introduce himself to us). This worker was extremely rude and aggressive when conducting the measurements, for example he did not explain what measurements were offered, did not allow us to ask questions, and was rough when grabbing my partner during the measurement taking. This led us to leaving and purchasing a suit at a different store with much better customer service. I will no longer be recommending Men's Wearhouse and hope the service here improves in the future.
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July 2023 by Kali H.
Yesterday (7/11/2023) my partner and I received service at the Men's Wearhouse location on 1624 Chestnut St in Philadelphia. My partner was getting a standard fitting service from a tall, older white male worker (I don't know his name as he didn't introduce himself to us). This worker was extremely rude and aggressive when conducting the measurements, for example he did not explain what measurements were offered, did not allow us to ask questions, and was rough when grabbing my partner during the measurement taking. This led us to leaving and purchasing a suit at a different store with much better customer service. I will no longer be recommending Men's Wearhouse and hope the service here improves in the future.
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June 2023 by Forev3r Blessed
The customer service me and gf received on Saturday had me astounded. The store was closing for the night but they kept it open for us. I came for a vest but wanted a suit Amadou not only gave me options, he took the time to put together 3 different suit options. He also took the time to give me recommendations on the functionality of the suits, combo ideas, style recommendations etc. He was so humble as we talked I found out he was the store manager and could of had his employee ring me out but he services us start to finish.Mind you they had a buy 1 get one of 50%sale so I ended up with 2 suits. I am going to take the rest of my team here and I am getting all my suits from Amadou
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April 2023 by Sophia Hu
Kevin was super helpful and kind to us! Not only did he help my sibling pick out a suit jacket, but he also gave them multiple style suggestions to help create an overall look. He was very welcoming and knowledgeable. Thanks Kevin!
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April 2023 by Joshua Wood
Had a fantastic time getting fitted for a my wedding Tux with my Bestman and Ethan B made it as smooth and easy as it could be. Big shout out to him. Cannot thank him enough.
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March 2023 by Jon
This store location is run by a group of teenagers. The staff is always goofing around and no one seems to be in charge. While getting fitted for my suit for my wedding, the guy I was working with would continuously get distracted, be goofing around and start having side conversations with other staff members.When my suit arrived a few weeks later, I was told to by a girl at the front that someone in the back would help me. No one did. Stood around for 15 mins until eventually someone ran, got my suit from the back and then was abandoned again. I decided to try the suit on there and, shocker, all the measurements were wrong. One of the teenage staff members noticed how my suit didn't fit and commented on how the person who took my initial measurements isn't very good at there job. Luckily, my wedding wasn't for another 6 months so I was able to get all my measurements done again. When I picked up my suit again, I told them I was going to another location to get it hemmed. They looked stunned.This location is in desperate need of new management.
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February 2023 by Jim J.
It was my stepson's first prom, and I wanted to make it a memorable experience. Hismother and I had been planning for weeks, but we still hadn't found the perfect suit. I decided to take the bus with him to Men's Wearhouse, hoping they could help us out.As soon as we walked in, we were greeted by a friendly employee -- I can't remember for sure, but I think he was named David. He asked us what we were looking for and helped us pick out the perfect suit for my son. David made the experience so much easier than I thought it would be, taking the time to understand what we wanted and going above and beyond to ensure we were happy with the final selection.As my son tried on the suit, David gave him some style tips and advice on how to wear it. He even threw in a pair of shoes and a pocket square to complete the look. My stepson looked amazing, and I couldn't have been prouder.The experience was so memorable that my stepson still talks about that trip to Men's Wearhouse today. It wasn't just the suit, but the service we received from David(?) and the rest of the Men's Wearhouse Philadelphia team. They truly cared about making our experience special, and that's something that's hard to find these days.Thanks to the Philadelphia Men's Wearhouse team, my stepson's first prom was unforgettable, his mother was so happy, and I'm grateful for the exceptional service they provided.
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February 2023 by Michael Toub
Sales guy Will S. was super helpful in guiding me and I really appreciate his expertise; I love my purchase, thanks!
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January 2023 by Jeff P.
It's been 20 years since I bought a suit and for 20 years I fit the same pants. Needless to say, I no longer fit my suits and they are dreadfully dated. I have a funeral upcoming and needed a suit on the quick.Sean was great and very helpful, the staff was very respectful, and the service was quick and efficient. My pants were hemmed while I waited and I needed no other alterations. It was a good experience and I would recommend this store.
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January 2023 by Yuanning Gao
Just bought a suit there and I would never step into this place. The service attitude is exceptionally cold and mean. What they only care is simply promoting their sales, not the customers.
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October 2022 by Thomas Rhodes
I ordered a suit online from Men's Wearhouse and the pants arrived unhemmed. I called this store to see if they would hem the pants, and they confirmed the pants always arrived unhemmed and could hem them for me. They said to come in when it was convenient for me and they could hem them either same-day or within one day. When I brought the pants in the next afternoon, I was told their tailor won't work with pants from "outside the store" and I would need to get them dry cleaned and bring them back with the dry cleaning ticket. The pants still have the tags on and are unworn other than when I tried them on. Seems like overkill to clean brand new pants that I literally bought from Men's Wearhouse.
