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January 2024 by Routhana Chang
bad customer service
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December 2023 by Edward R
This store sucks the machine to pay your bill never works and then they want to charge you extra to pay at the cash register
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December 2023 by John Rugal
They don't know what they are doing they measure my payment and they turn my phone off and I never miss a payment
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September 2023 by linda plevakas
I went to this store yesterday because my phone was dropping calls constantly. In less than 5 minutes Anthony checked my settings & turned off my wifi calling function. He explained that signals were probably getting confused between my wifi & the wifi callingMy phone is now faster, battery life is longer & no more dropped calls.If you are having any phone problems this is the place to go.Thank you Anthony
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September 2023 by Dante Cuticchio
Justin is a great help to everyone ?
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July 2023 by Valerie Lee
Justin is very professional, kind and knowledgeable. He didn't pressure me and explained everything to me in details. Thank you Justin. See you again real soon.
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July 2023 by K Swizzy
She put insurance on my phone, and never even asked me if I wanted it on my android phone that was mine and they didn't give me a receipt because they were out of paper, so I was told to take a screenshot of there screen with other peoples information on it. Something isn't right. ?
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June 2023 by Michelle Thomas
This is the 4th metro I've been today (the first 2 were closed and the 3rd had nasty attitudes), and as soon as I walked in, they were the livest crew! Very welcoming energy, funny as hell and good with customers, understood exactly what I needed done and got it done in less than 10 mins flat. They all deserve raises! Lol thanks yall ?
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May 2023 by Feudi P.
Metro T -Mobile is the WORST cell phone company on earth! STAY AWAY!
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October 2022 by William C.
I came in the store to pay off my phone and was informed of a price no one could explain why or when I actually purchased my device.... SMH never again.....
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January 2022 by Amy S
Says the 200 W. Oregon Ave location IS OPEN right now, riigghhtt???? (It is 5:05PM Mon 12/27) I was just over there b/c i have had an issue for the past few days that can only be fixed at a corporate store. Mind you, I don't drive and have scoliosis and getting around is PAINFUL and I am very limited as to how much walking I can do. SO- back to my point. Says they're open for business - no direct number TO the location. Get to said location. NOT OPEN. Also wasn't open at all yesterday, Sun. 26th when they also were supposed to be. Yet, according to the 800 number people they show as this locale to be "open" as well. Thanks, Metro location @200 Oregon Ave! Appreciate the inconvenience
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December 2021 by Angelo Francano
I always go in there to buy my phones Metro T-Mobile in the Whitman plaza I bought a new phone the phone start getting real hot you call customer service they tell you to take it back to the corporate store they have a technician every time you go in there they say they don't have no technicians every corporate store I want to said the same thing to me it's a bunch of lies come on you're spending five to $600 maybe $700 on the phone maybe a thousand to 1500 dollars what's it about taking people's money and when they set the phone up for you they lose all your contacts and all pictures that you have in your cell phone pictures of memories
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December 2021 by Mr Rick Rude
I needed a new phone and went in to pick out what I wanted, the girl who helped me was awesome. She let me know everything I needed to know and more. She had me in and out of the store in about 20 min (searching for a phone, buying it, setting it up and instructions on features) in that short time.
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November 2021 by Mr Rick Rood
I needed a new phone and went in to pick out what I wanted, the girl who helped me was awesome. She let me know everything I needed to know and more. She had me in and out of the store in about 20 min (searching for a phone, buying it, setting it up and instructions on features) in that short time.
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November 2020 by Francesco Selvaggi
My reception sucks
