Metro by T-Mobile is a well-regarded store known for its knowledgeable and friendly staff, particularly the store manager, who provides a safe and secure environment for customers. Many appreciate the helpful service, especially when dealing with phone issues, as one employee was able to recover important contacts and photos without a password. While some customers have expressed concerns about high staff turnover and additional fees for credit card payments, overall, the store is seen as a great place for customer service, even if there are occasional issues with cash transactions.
I love coming to this store, the store manager Ozzy is very knowledgeable, as well as kind. I don’t go no where but this store even tho there’s a Metro store close. I feel safe and secure in this store. He’s a wonderful person.
June 2024
Didn't really like the area but overall this is a great and super helpful store. I went in because my phone broke and the employee Tone was able to get all my contacts an photos even though I didn't remember my password! A real life saver!
April 2024
Went to the store and they really toke care of me thanks guys I’ll be coming back 🙏🏼❤️
