Metro by T-Mobile offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is described as friendly and willing to walk customers through plans with unlimited talk, text, and data. Reviews frequently highlight that one employee is very nice, helpful, and fantastic, going above and beyond to help and answer questions. She is called a true gem. However, the store itself does not have many device options to purchase in person. Another staff member received a negative mention, but the overall sentiment praises the exceptional service provided.
