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July 2025 by Anthony Thompson
Ali was patient professional and knowledgeable. Great customer service 👍🏿
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November 2023 by Virginia
This review is not for the company of Metro, it is for the guy who is working for Metro on this day of October 30, 2023. At 1:15pm. He tried to scam me. I walked into the store to pay my mom‘s phone bill and he told me that I will not be able to pay her phone bill unless I purchase a $400 Phone which he will give me for $100. Either this Guy has serious mental issues to really believe that I was about to fall for his scam or he must’ve thought I had serious mental issues. I will not recommend anyone to come here
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September 2023 by Marcos Cedeño
Good service
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August 2023 by Sophia Thompson
Employees super unprofessional
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October 2022 by J Trupp
Store forced me to use finance for a new phone that I found out I could have went into a corporate store and got for retail paying cash
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October 2022 by Cherisse Murphy
Hey the manager Ron has the best costumer service he helped me
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September 2022 by Harold Tracey Carmichael
It was one of the only stored that had a working phone number. The company advertises, products that not all the stores have in supply. It was a wasted trip.
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October 2021 by Carlos valles
Bianca helped me out completely. Give her a raise ?! I had a great experience there!
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December 2020 by Eric Garrity
Not much selection and computer system was down but we got some great customer service
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May 2020 by Gia C.
I bought my daughter a new iPhone 11 at this store during the covid-19 pandemic for her 17 birthday The female rep there lied n lied n lied again about the contract I signed up for. We all know nothing is really free however if I ask you are you more than over and again if it's free for a third line n she says free free free free !!! why is i t stated in contract third line cost $4 a mo and if I cancel I'll pay $10 a mo wtf is this predatory or no?? Then I was told I have to have insurance but.... wait for it ..... I can cancel at anytime FREE of charge ... b******* I haven't been with this company for 30fays yet n I can't cancel contract either It's so unfair for these people n companies to take advantage of the consumer especially during a world wide crisis when if it wasn't for us they would not exist.
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May 2019 by Rose Moore
The staff very Helpful,Courteous and knowledgeable. Thanks Metro!!
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April 2019 by Samuel B.
Just to give all you potential customers an update, You do not want to deal with this company, still not getting text messages from my new phone, many attempts to have the problem resolved, Just get many replies of " We are Sorry" not adressing the problem which is losing me Money and straining contact with my Daughter, Trust me, you do not want a Phone from this company, knowing what I know now I would definitely pay twice as much to have a fully operational phone elsewher, had to contact BBB and a lawyer, stiil all they have replied with is a bunch of I'm sorries.... GET YOUR PHONE ELSEWHERE, HONESTLY.
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December 2018 by Julene Wilson
Best customer service Nayem
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December 2018 by Jennifer Piuma
Meh. Always trying to have you upgrade. Always spend more than my actual bill.
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December 2018 by Karlen Lewis
Best Service ,professional
