Metro by T-Mobile at 5239 Frankford Ave offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly staff who provide clear communication and excellent, fast service. Many reviews mention quick visits for bill payments or phone upgrades, with staff resolving issues patiently and efficiently. The helpful representatives make the experience hassle-free, whether upgrading phones, paying bills, or getting a SIM key. Overall, the store is known for its good customer service, fast assistance, and helpful staff, making it a reliable choice for prepaid mobile needs.
The metro associate was so kind and helpful, he helped recover my account and got me a great phone with a nice case, I thank God cause I was so frantic and afraid my accounts but he help me recover them all. Yay metro.
June 2025
I had a wonderful experience today upgrading my phone. No hassle, clear communication and excellent customer service. I love it!
June 2025
Went back and he resolved all my issues. This is the best metro I went to the guy in there is very patient and understood what I needed.
