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February 2024 by Kevin Crouse
Very sad to have to write this review. We have gone here for full tire replacement a couple times and have been very satisfied - and the manager we usually dealt with was great.However, we dropped a car off just for a balance and rotation. A different manager handled the transaction and called to say we needed to replace the brakes - "only 1% left - you'll do significant damage if you drive on them for much longer." Anyway, we didn't get the brakes done because I do my own brake work. I ordered new pads and pulled the tire and found about half of the pad was left.So, they're fine if you want to buy their tires and if you know what you want - or probably just if you get the good manager - but do not trust them if they tell you your car needs work.
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January 2024 by Couture Hair Shop
I would rate them ZERO STARS!!!!! Very unprofessional, scammers, and thieves!!!! My sister took her car there for a starter issue they told her it wasn’t a starter issue, then seized her engine and then told her it was actually a starter problem !!!!! Then proceeded to tell her to buy a new engine or rebuilt one and paying them over $800. Then decided to steal items from within the vehicle and blame it on “homeless” people when they had the key. When asked for camera footage all of a sudden they don’t have cameras ?! How when you are a mechanic shop how are you protecting peoples vehicles that are left on your property??? They don’t care about nothing but digging into your pockets. This business deserves to be shut DOWN IMMEDIATELY!
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January 2024 by Alessandro Cetrullo
I brought my car in for a state inspection, expecting a quick and straightforward process, but it turned out to be quite challenging. The appointment got off to a bad start when they couldn't find my reservation in their system. I dropped off my car at 10:30 AM, and they called me back at 1 PM, claiming they had completed the inspection.To my surprise, they insisted I needed new brakes and a serpentine belt to pass the inspection. I found it odd since I had replaced my rear brakes and rotors just last year. When I inquired about the cost, they quoted me $670 for the brakes. This seemed exorbitant, especially considering another location had charged me only $300 for the same service.Suspicious, I called around and visited Meineke on John F. Kennedy Blvd. They reassured me that my brakes were in good condition and that I didn't need any replacements. According to their technician, many customers had complained about the Aramingo Ave location. He couldn't believe they had told me my brakes were at a 2 when they should be at a 1 to fail inspection. My brakes were at a 7 according to Meineke. While he suggested changing the serpentine belt, he emphasized it wasn't necessary for passing inspection.In conclusion, I strongly advise against bringing your car to this location. It seems like they are more interested in taking your money than providing honest service.BUYER BEWARE DO NOT BRING YOUR CAR HERE!!!!!!!
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December 2023 by Tammy R
Friendly kind good ? polite and no addtod,
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October 2023 by Paramendra Kumar Bhagat
Excellent
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July 2023 by Margie Vega
Super upset at this place I took my car as a walk-in to get an oil change mind you I have less than 30,000 miles on it. The guy charge me $116 for synthetic high mileage oil and he didn’t even want to change my tire rotation I had to find the lug nut in order for him to change it, and he didn’t even put air in my tire. At least at Jiffy Lube’s they give you a $20 discount . I also needed antifreeze in my vehicle and an air filter. I asked if he could do it for me and he said it would be more money and I don’t have a filter anyway, you can buy the coolant at AutoZone. Highly disappointed will not be coming back again.
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July 2023 by The RB Family
Hello Monro Just wanted to say thank you for such great service I received at your Aramingo location The Manager Mr Greg and his team was really nice and very helpful in servicing my car I am really please with the customer service and I will return and spread the word Thank you.
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July 2023 by nelky martinez
I came there to get my oil change greg the manager and team helped me out so much and I really appreciate everything will be back soon…..
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July 2023 by Jay Horne
Awesome service. I was in and out. Came in for oil change, fair price, great service, and people were friendly.
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July 2023 by Nathan George
Went to monro the other Day to get breaks done and the Manager Greg and team was so helpful they really took care of me I will be sure to tell my family friends to there with there cars thanks so much
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July 2023 by Larry O
The work they do is excellent. However the service at the counter at both drop off and pick up leave so much to be desired. It's beyond lackluster. It's just nonexistent. They were not welcoming when I dropped off my vehicle and were not even present at pickup. I have full vehicle coverage through my finance company and they change their tone once they hear that. It's like they have no desire to work with people who aren't paying with their own money. They eventuality took my car. At pick up they weren't even manned at the desk. I asked someone else in the waiting room how long it had been unattended and they said at least 15 minutes. Totally not acceptable. I eventually went behind the counter, found my keys and took them. What kind of experience or service delivery is this nonsense?! I'm likely not going to return based on this. It's so unappreciaiative of the business a customer provides. Still frustrating now.
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June 2023 by Nija Orr
They did my oil change quickly and the price was fair. My only issue was the guy argued me down saying my car was a rental and i explained to him over and over it was not.
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May 2023 by Jaythan Santiago
Very good place. they was able to find the the issue in 5 minutes and fix it in less than an hour… very polite and professional business…
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April 2023 by Sarah Small
Took me right in for an inspection, front counter guy has excellent customer service made me feel welcomed and held a great conversation the whole time I was there, I’m a 20 year old female and went by myself and it’s my first year learning about car maintenance so believe me I was nervous, but all that went away when I walked into the door, and they gave me 15% off because I worked across the street from them lol, 10/10 will be recommending them to everyone!!
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April 2023 by Doughboy Dank
Went to monro today with my sister and the service was great The Manager Mr Greg really know how to make you feel welcome and his team was on point I will return thank you for your help