-
February 2024 by N C
Had an interview here like a year ago, and they made me wait an hour and a half until I said I had to leave for a different interview (job search schedule, you know?). Suddenly they had time for me and mostly talked about Marvel vs DC characters and told me it was important for the job that I pick a side. They didn’t ask about my previous experience working with animals but mostly marvel vs dc and also mildly about whether I owned pets. They then asked me to come back for a second interview after this wild and weird first interview. And when I turned down the second interview they sent me an email saying they were actually declining me. Super weird.All in all it was a weird and uncomfortable experience performed by all staff members. Do what you will with that.
-
February 2024 by Andrea Darnell
Just generally an unpleasant experience calling and using this office, usually related to the front desk staff, but also I feel like the veterinarian gave us some unnecessary medical advice once. there was also a discrepancy in my dogs rabies vaccination, one paper they gave me said it was good for two years, another paper they gave me said it was good for three years. when I called to ask what was correct, they person who answered the phone just read back what was on the vaccination report and assured me that it was fine. I had to explain again that I had that same report, but the actual paper we received the day that he got the vaccine with the lot number and manufacturer said it was good for two years, not three years and that was why I was concerned. I asked for a callback once they could speak to someone with clinical experience about the actual vaccine he received. No one called me back.I am no longer using the veterinarian
-
February 2024 by Ali Blair Barwick
We’ve been going here about six years for our pets and the staff here are great. They’re attentive, caring, and all around knowledgeable. The fact that they have weekend hours is also a bonus and an online booking portal because sometimes it’s just easier to do it that way in general. They’ve also been great with my one anxious dog Quint who is scared of dogs, the car… basically everything. Finally- they’re priced reasonably and they will tell you whether or not it’s worth spending the money or how to deal with expensive procedures.
-
February 2024 by Nan F.
Dr. Niggemeier in the Andorra office is amazing. She is considerate, smart and very thorough. I also appreciate how clear her instructions are and the thoughtfulness of her staff. Our experience in the Mt Airy office wasn't as good but we strongly recommend Dr. Niggemeier.
-
November 2023 by Terry Smith
I love my pets like they are my children. Mt.Airy Animal Hospital has a very hospitable and most important, a qualified medical staff for all of my pets needs!They are genuinely good and really sincerely caring for my pets and my family.I hold them in high regard!
-
November 2023 by Anastasia Shostak
Dr Niggemeier is fantastic. We are new dog parents and had thousands of questions during our initial vet appointment. She spent a good 1.5 hours with us, answering every question we had and giving lots of advice. We are staying as permanent patients at this clinic, absolutely loved the service.
-
September 2023 by Leslie Moses
The staff was professional. One of the attendants, a male, assisted me by carrying Mousers cage into the exam room. I did wait about 20 minutes, although I was on time. The doctor was proficient. They gave her shots and then eased my mind. She was too 'round' to groom the top of her back, and that is what caused the matted hair. I was also given a great recommendation for a better flea collar. The same attendant also carried Mouser outside for me.I had a favorable experience at MAAH and highly recommend them.
-
September 2023 by Erin Labar
I usually don’t leave bad reviews, but I’m pretty upset. We moved to the area in January and our dog went for a wellness check and to get her vaccines. We had a nice visit, the cost was less than our old vet which was a great surprise, and left feeling confident we had made the right choice for a care team for our dog.Our pup has had recurring infections since we moved here, and the first time we were able to quickly see the doctor and get antibiotics. Since then, it has been like pulling teeth to get anyone to return phone calls or voicemails. When an infection needed more treatment, it took us a week to get someone to call us back. We finally heard from the vet on day seven, and were able to pick up the drugs. On this most recent round, we were told the vet was out of office but we could drop off a urine sample and they would be able to begin the treatment process once the results came back. That was Wednesday. I called a whole bunch of times to ask some questions and no one answered so I eventually just went to the office with her pee. By Sunday, my dog was visibly uncomfortable and I hadn’t heard back from anyone so I called and they said the results were back but the vet would call the next day with results. What? Why? Why wait? At 2pm the following day (Monday - six days later) I called again and was told the vet left for the day. What? At that point I told them we were really unhappy with the service provided and had a dog who was sick - why is no one helping us? Or communicating literally anything? I got a call back, finally, from someone a few hours later to say we could pick up antibiotics the next day. Day 7. We just gave our dog the first dose of her medication for an infection she was symptomatic with A WEEK ago. And you know who we STILL haven’t heard from? Our vet.I’m really bummed out because we liked it there originally but I just think that’s way too long to wait to be helped. Even just a return phone call telling me the results weren’t ready or something. With the lack of communication and access to assistance or understanding, we’ll be taking our business elsewhere.
-
September 2023 by Corby Johnson
Amazing staff kind-hearted clean and professional. Thank you so much, Dr. Lauderdale truly appreciated you.
-
September 2023 by Chip Masemore
We always felt our cats and dogs have had great care, however we could not have been more pleased with the attention, concern and support as our 11 year old puppy was reaching the end of his life. Many thanks Dr. Dallago, Dr. Lauderdale, Olivia and the rest of of the staff during difficult time.
-
August 2023 by Sarita S.
Good hours, kind staff, compassionate doctors. The staff and doctors are very helpful for both well visits and problems.
-
August 2023 by NeKeea Halsey
I love this animal hospital for my dog. The staff is always friendly, caring, and extremely helpful at all times. If you are looking for somewhere to take your family pet, look no further.
-
July 2023 by oceanwildfire
I’m notorious for leaving honest reviews and i’m glad that there’s some places in the world that i can say something good about. This vet is amazing. both locations are amazing. They’ve helped my pets throughout the years and have never been overly expensive and unreasonable. I love this vet so much. Kylo, Coconut, and Ponyo love you guys too! Thanks
-
June 2023 by Waqar
Appointment was at 12:40…I arrived with my puppy at 12:35, the vet did not see me until 1:45. There was nobody in the waiting room and no visible lineup. My dog and I were stuck in a tiny examination room for over an hour waiting for the vet to be “available”.The floors look like they haven’t been cleaned in ages, dog pee and sticky fur clinging to the chairs and doors.Be considerate of peoples time. Please don’t schedule appointments if you cannot service them.
-
June 2023 by S. Amos
Warm and friendly service. I love how they seem to remember every dog's name. We board our dog here, and we've been ery pleased.
